Dometic 300 toilet replacement?
We purchased a Heartland Sundowner last month. First time we took it out we noticed water on the floor after we flushed. Saw a video of replacing the seals. So as I was researching that I saw that thi...
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Just an update. I talked to Jason at dometic. He was less than helpful. His first response was it was out of warranty since they only have a 2 year warranty. I said thanks but I’ve heard of a possible recall on the 300 models?
He advised me to take it to a dealership for replacement on my dime. I then told him I would not be bringing it to a dealership to wait months for a toilet replacement. I would either purchase a toilet myself or a replacement from him if they stood behind their products. His next response was how will you dispose of the old toilet. So my question was, why is it a biohazard? He asked is there urine in it. No, I’ve flushed it. ???????
He said we definitely stand behind our product give me the serial number and I will check it. Comes back and says nope that serial number does not fall in the range of any that we have any issues with. To say he was less then helpful would be an understatement. He seemed to have a tone about him too which made it even less of a pleasant experience. But that’s fine. I’ll share my experience with Dometic with anyone who ever asks a question about them. I’ll go buy a replacement unit. But, Thank y’all for all the help! Y’all are an excellent resource. BTW I did just get back from getting the 215/75/14 GY Endurance tires installed. Leaving out Friday and having née tires and now having a spare is a little more assuring of being prepared. ????
He advised me to take it to a dealership for replacement on my dime. I then told him I would not be bringing it to a dealership to wait months for a toilet replacement. I would either purchase a toilet myself or a replacement from him if they stood behind their products. His next response was how will you dispose of the old toilet. So my question was, why is it a biohazard? He asked is there urine in it. No, I’ve flushed it. ???????
He said we definitely stand behind our product give me the serial number and I will check it. Comes back and says nope that serial number does not fall in the range of any that we have any issues with. To say he was less then helpful would be an understatement. He seemed to have a tone about him too which made it even less of a pleasant experience. But that’s fine. I’ll share my experience with Dometic with anyone who ever asks a question about them. I’ll go buy a replacement unit. But, Thank y’all for all the help! Y’all are an excellent resource. BTW I did just get back from getting the 215/75/14 GY Endurance tires installed. Leaving out Friday and having née tires and now having a spare is a little more assuring of being prepared. ????
