Ford's issues

[Me_Again]

https://www.youtube.com/watch?v=YS9fgsncYBY

[Grit_dog]

Reisender wrote:

Grit dog wrote:
^Everyone has a price they will pay for a certain convenience….and Tesla has hit a home run so far playing their music to the right crowd. Kudos to Elon/Tesla.

What does it cost for techs to “show up” and fix your Tesla, not under warranty? And how do they know which parts to bring, or do they roll up in a semi stocked with all the parts?

What does it cost for the Tesla tech to show up at your door when you live 500 mi from the nearest service center?

….Thats what I thought…. Great city vehicles, great for people with significant disposable income and great for those who are allergic to getting their hands dirty.

Good morning. The procedure is you open your app, go to the right area and put in a work ticket. Follow the prompts to narrow down the problem, request home service and submit the ticket. Within an hour or so they get back to you and let you know if they can do it mobile or not. If not it’s off to the service centre. They also give a cost estimate based on what they know. In our case they diagnose the issue over the air first. We had a camera alignment issue. They fixed it over the air but sent a tech out anyway just to check on it.

They have a fleet of modified old Tesla model S’s. 2014 and 2015 vintage from why I can tell. The front seats are intact but the rest is all Joey beds and the huge Frunk is a big parts bin.

It took four days for us from the time we put on the ticket to the time they came out. The tech that looked after us has about a 200 kilometre range he works out of. They come right to your workplace or your house. We have a lot of teslas here so we seen him in town reasonably often. The service centre is 450 kilometres away so it’s handy.

Prices are really competitive for non warranty stuff from what I gather from the other tesla owners in the area. Great service. Happy customer here.

Hope that helps.

And so did you.
Presume both of yours are out of warranty since you both relate to paying for some repairs.
Yet neither of you can “remember” what it cost not so long ago before you had a Tesla. Nor what you paid recently.
Assuming both of you are not diy. (Which is Teslas target audience. No one who realizes the value and savings in repairing their own cars would knowingly and willingly sign up for a monopoly over their car repairs. Except maybe those DIYers who aren’t really smart enough to realize or know the difference. But they aren’t buying Teslas anyway simply due to the cost of admission to the party)

PS it doesn’t take long to pick out people who defend their position (about anything really) with purposely vague responses….

[Grit_dog]

JaxDad wrote:

Grit dog wrote:
What does it cost for techs to “show up” and fix your Tesla, not under warranty? And how do they know which parts to bring, or do they roll up in a semi stocked with all the parts?

What does it cost for the Tesla tech to show up at your door when you live 500 mi from the nearest service center?

I don’t know about other areas, but when they did non-warranty work here in the Toronto area they charged exactly the same as it would cost at the dealer.

Parts are easy, the car is fully connected to the interwebs, they can do all the same diagnostics when the car is in front of them or a thousand miles away.

The once I needed a service call when I was 210 miles from the dealer there was no charge, they covered it under goodwill since the tow would have been a LOT more.

You talked around the answer…

[FishOnOne]

NamMedevac 70 wrote:
Ford Issues 2023 Bronco ‘Do Not Deliver-Do Not Drive’ Order

https://www.msn.com/en-us/autos/news/ford-issues-2023-bronco-do-not-deliver-do-not-drive-order/ar-AA18J8Q9?ocid=msedgntp&cvid=51d53f9543c7497bb2e373941f9ba385&ei=19

Cheers and good reading.

I already posted a link on this topic.

[4x4ord]

NamMedevac 70 wrote:
Ford Issues 2023 Bronco ‘Do Not Deliver-Do Not Drive’ Order
click
Cheers and good reading.

[NamMedevac_70]

Ford Issues 2023 Bronco ‘Do Not Deliver-Do Not Drive’ Order

https://www.msn.com/en-us/autos/news/ford-issues-2023-bronco-do-not-deliver-do-not-drive-order/ar-AA18J8Q9?ocid=msedgntp&cvid=51d53f9543c7497bb2e373941f9ba385&ei=19

Cheers and good reading.

[Reisender]

Grit dog wrote:
^Everyone has a price they will pay for a certain convenience….and Tesla has hit a home run so far playing their music to the right crowd. Kudos to Elon/Tesla.

What does it cost for techs to “show up” and fix your Tesla, not under warranty? And how do they know which parts to bring, or do they roll up in a semi stocked with all the parts?

What does it cost for the Tesla tech to show up at your door when you live 500 mi from the nearest service center?

….Thats what I thought…. Great city vehicles, great for people with significant disposable income and great for those who are allergic to getting their hands dirty.

Good morning. The procedure is you open your app, go to the right area and put in a work ticket. Follow the prompts to narrow down the problem, request home service and submit the ticket. Within an hour or so they get back to you and let you know if they can do it mobile or not. If not it’s off to the service centre. They also give a cost estimate based on what they know. In our case they diagnose the issue over the air first. We had a camera alignment issue. They fixed it over the air but sent a tech out anyway just to check on it.

They have a fleet of modified old Tesla model S’s. 2014 and 2015 vintage from why I can tell. The front seats are intact but the rest is all Joey beds and the huge Frunk is a big parts bin.

It took four days for us from the time we put on the ticket to the time they came out. The tech that looked after us has about a 200 kilometre range he works out of. They come right to your workplace or your house. We have a lot of teslas here so we seen him in town reasonably often. The service centre is 450 kilometres away so it’s handy.

Prices are really competitive for non warranty stuff from what I gather from the other tesla owners in the area. Great service. Happy customer here.

Hope that helps.

[1995brave]

Daughter got the car back the other day. Got two miles down the expressway, check engine light came on, Hot engine light came on, lost power and she barely got it to the side of the road before it died. Poured water in the radiator and it poured out on the ground. Towed it back to the stealership and now contacting Ford.

[JaxDad]

Grit dog wrote:
What does it cost for techs to “show up” and fix your Tesla, not under warranty? And how do they know which parts to bring, or do they roll up in a semi stocked with all the parts?

What does it cost for the Tesla tech to show up at your door when you live 500 mi from the nearest service center?

I don’t know about other areas, but when they did non-warranty work here in the Toronto area they charged exactly the same as it would cost at the dealer.

Parts are easy, the car is fully connected to the interwebs, they can do all the same diagnostics when the car is in front of them or a thousand miles away.

The once I needed a service call when I was 210 miles from the dealer there was no charge, they covered it under goodwill since the tow would have been a LOT more.

[FishOnOne]

Quality Job 1

Link

[Reisender]

FishOnOne wrote:

1995brave wrote:
My daughter will never buy a Ford again. Back in 2018 she bought an Ecosport with the 1L turbocharged 3 cylinder engine. For the first two years it ran great. She always took it to the dealer for oil changes and other work. Then the turbo stopped working and the dealer couldn't fix it. I looked at it and 20 minutes later I ordered a new vacuum solenoid and fixed that problem. Then last year the engine just died. Towed it to the dealer, they have to replace the engine and transmission under a non issued recall. Dealer had it over 8 months waiting for the parts. Finally got it back just before Christmas. Got 2 miles from the dealership and the new engine started acting up along with the transmission. As of today it's still sitting at the dealership because they don't know what to do. Ford won't buy it back under the Lemon Law because it needs one more failure to get their required three problems.

These things are a real POS. Aren't they made in China?

i

It depends on the market. The Ford EcoSport is being made in Romania, China, Brazil, India, Thailand, Vietnam and Russia.

[FishOnOne]

1995brave wrote:
My daughter will never buy a Ford again. Back in 2018 she bought an Ecosport with the 1L turbocharged 3 cylinder engine. For the first two years it ran great. She always took it to the dealer for oil changes and other work. Then the turbo stopped working and the dealer couldn't fix it. I looked at it and 20 minutes later I ordered a new vacuum solenoid and fixed that problem. Then last year the engine just died. Towed it to the dealer, they have to replace the engine and transmission under a non issued recall. Dealer had it over 8 months waiting for the parts. Finally got it back just before Christmas. Got 2 miles from the dealership and the new engine started acting up along with the transmission. As of today it's still sitting at the dealership because they don't know what to do. Ford won't buy it back under the Lemon Law because it needs one more failure to get their required three problems.

These things are a real POS. Aren't they made in China?

[Grit_dog]

^Everyone has a price they will pay for a certain convenience….and Tesla has hit a home run so far playing their music to the right crowd. Kudos to Elon/Tesla.

What does it cost for techs to “show up” and fix your Tesla, not under warranty? And how do they know which parts to bring, or do they roll up in a semi stocked with all the parts?

What does it cost for the Tesla tech to show up at your door when you live 500 mi from the nearest service center?

….Thats what I thought…. Great city vehicles, great for people with significant disposable income and great for those who are allergic to getting their hands dirty.

[Reisender]

People enjoy the Tesla type web based purchase experience. Zero stress. Click click done.

As well the tesla service experience via the app and driveway service is also kinda nice. Techs show up at your place of work or driveway. Very convenient.

Friends had a Mustang Mach E. Ford still sends them oil change coupons. They don’t even track what they sold him. :). Funny.

[1995brave]

My daughter will never buy a Ford again. Back in 2018 she bought an Ecosport with the 1L turbocharged 3 cylinder engine. For the first two years it ran great. She always took it to the dealer for oil changes and other work. Then the turbo stopped working and the dealer couldn't fix it. I looked at it and 20 minutes later I ordered a new vacuum solenoid and fixed that problem. Then last year the engine just died. Towed it to the dealer, they have to replace the engine and transmission under a non issued recall. Dealer had it over 8 months waiting for the parts. Finally got it back just before Christmas. Got 2 miles from the dealership and the new engine started acting up along with the transmission. As of today it's still sitting at the dealership because they don't know what to do. Ford won't buy it back under the Lemon Law because it needs one more failure to get their required three problems.