Ford's issues

Grit dog wrote:
^Everyone has a price they will pay for a certain convenience….and Tesla has hit a home run so far playing their music to the right crowd. Kudos to Elon/Tesla.

What does it cost for techs to “show up” and fix your Tesla, not under warranty? And how do they know which parts to bring, or do they roll up in a semi stocked with all the parts?

What does it cost for the Tesla tech to show up at your door when you live 500 mi from the nearest service center?

….Thats what I thought…. Great city vehicles, great for people with significant disposable income and great for those who are allergic to getting their hands dirty.

Good morning. The procedure is you open your app, go to the right area and put in a work ticket. Follow the prompts to narrow down the problem, request home service and submit the ticket. Within an hour or so they get back to you and let you know if they can do it mobile or not. If not it’s off to the service centre. They also give a cost estimate based on what they know. In our case they diagnose the issue over the air first. We had a camera alignment issue. They fixed it over the air but sent a tech out anyway just to check on it.

They have a fleet of modified old Tesla model S’s. 2014 and 2015 vintage from why I can tell. The front seats are intact but the rest is all Joey beds and the huge Frunk is a big parts bin.

It took four days for us from the time we put on the ticket to the time they came out. The tech that looked after us has about a 200 kilometre range he works out of. They come right to your workplace or your house. We have a lot of teslas here so we seen him in town reasonably often. The service centre is 450 kilometres away so it’s handy.

Prices are really competitive for non warranty stuff from what I gather from the other tesla owners in the area. Great service. Happy customer here.

Hope that helps.