I ordered talon tie downs for my 2016 F-250. I love the idea of them being aluminum. They were costly and I had to grind the paint off of the shims on one side as the welding tolerance was off to fit over the factory hitch. The shims we're definitely needed...but I felt for the expense...quality control could be better. I do love them, but not everyone has the grinders and flapper wheels to finish the fitting. Nor should it be necessary. By the way...tough paint. Very high quality coating. Too bad I had to grind it all off. I bought the stabile loads for my lower springs and the instructions were terrible. I looked at pictures and videos to figure out the correct assembly and it too, required a skill set greater than I expected. They fit and operate as they should, and overall I am pleased with them, BUT....I was shorted 2 clevis pins and a 7/16's bolt snapped with very little effort. I needed to jack the frame to fit the grade 5 bolt through the lower leaf and the hardware was less robust than I would have expected for 303 dollars. I am not going to bash torklift, as I feel they are fielding some nice products to solve camper issues. But...they could spend a little more effort on quality control. And maybe beef up their hardware. Here's an idea too...offer a slide in aluminum step for accessing the tailgate. I am going to fabricate one...but I'm sure they would sell. My observation was one product required some tooling to fit. The stabile loads we're missing PCs and the instructions were the worse. Pictures, patience, and trial + dissasembly were required.I spent $1,053.00 on torklift products so I feel justified in reporting my experience. As far as the clevis pins? I had some on hand. The snapped bolt? I had extra. I'm just saying they should look into quality control and get better at writing installation instructions!

I had the same powder coating overrun problem on my steel ties. It sucks that after spending all the time to fish the bolt via all those frame holes, it does not fit into new bracket. For rear ties, I had some scrap steel in garage and spending 3 hr for welding saved me $300 on torklift ties. No problem with paint overrun here :)Like other topic said - the competition is there, so vote with your feet.

You will likely be getting a private message or email from Torklift. I did after I complained here about their vague instructions. They are loved by many on here and you might get some blowback from forum members. Yes, they do have some creative products on the market. But they are also like many other aftermarket suppliers in that they need to focus on their instructions. No, I'm not a shoe salesman, I pulled wrenches on pumps, turbines, and compressors for 35 years.

This is a well written and thoughtful note. I hope that Torklift finds a way to reach out and resolve these issues. I have to say that I have never experienced these issues with my Talon tie downs nor my Stable Loads. I have had some issues with my stairs and Torklift immediately took care of the problem. Their customer service is the best I have ever seen.

Definitely reach out to TorkLift with your complaints and they will do EVERYTHING to make your issues right. TorkLift has been nothing but great to our family and their products are top notch. I can get you a contact at TorkLift if you need one

Hmm...torklift getting a little sloppy? | Good Sam Community

Kayteg1
Explorer II
Jun 17, 2017
I had the same powder coating overrun problem on my steel ties.
It sucks that after spending all the time to fish the bolt via all those frame holes, it does not fit into new bracket.
For rear ties, I had some scrap steel in garage and spending 3 hr for welding saved me $300 on torklift ties. No problem with paint overrun here :)
Like other topic said - the competition is there, so vote with your feet.
jimh406
Explorer III
Jun 17, 2017
What did Torklift say?
TxGearhead
Explorer II
Jun 17, 2017
You will likely be getting a private message or email from Torklift. I did after I complained here about their vague instructions. They are loved by many on here and you might get some blowback from forum members. Yes, they do have some creative products on the market. But they are also like many other aftermarket suppliers in that they need to focus on their instructions.
No, I'm not a shoe salesman, I pulled wrenches on pumps, turbines, and compressors for 35 years.
67avion
Explorer II
Jun 17, 2017
This is a well written and thoughtful note. I hope that Torklift finds a way to reach out and resolve these issues. I have to say that I have never experienced these issues with my Talon tie downs nor my Stable Loads. I have had some issues with my stairs and Torklift immediately took care of the problem. Their customer service is the best I have ever seen.
mkasner
Explorer
Jun 17, 2017
Definitely reach out to TorkLift with your complaints and they will do EVERYTHING to make your issues right. TorkLift has been nothing but great to our family and their products are top notch. I can get you a contact at TorkLift if you need one
Kayteg1
Explorer II
Jun 17, 2017
If it is the customer who has to call CS to tell them they have sloppy painters, I think something is amiss here.
TxGearhead
Explorer II
Jun 17, 2017
Kayteg1 wrote:
If it is the customer who has to call CS to tell them they have sloppy painters, I think something is amiss here.

I'm missing something here. Who else would tell them they have sloppy painters?
SidecarFlip
Explorer III
Jun 17, 2017
All I have to say to the OP is living in the Garbage State and having aluminum tie downs is a recipe for disaster if you drive the truck in the winter and leave your tie down's on.

Jersey uses salt and CACL on roads in the winter and both will rapidly corrode the aluminum.
wnjj
Explorer II
Jun 17, 2017
TxGearhead wrote:
Kayteg1 wrote:
If it is the customer who has to call CS to tell them they have sloppy painters, I think something is amiss here.

I'm missing something here. Who else would tell them they have sloppy painters?

I think the point is they should know this themselves. It's called QA.
Kayteg1
Explorer II
Jun 17, 2017
The life truth is that it take at least 2 if not 3 idiots to create situation.
The painter keeps screwing up, the quality control doesn't exist, but the guy who packs the stuff had eyes too?
Don't they have managers on the plant?