B.O. Plenty wrote:
I think the majority of your problems stem from the dealer you bought it from. I bought a trailer from them in 2010. After waiting several weeks for an appointment I brought it to their Owatonna store for some work. After they had it for a couple weeks only 1/2 of what was needed was done. They replace a warped cabinet door with a new one...only it had a different pattern and finish, so they put it on anyway, right next to one that was different. They never mentioned it..several other things were poorly done. I picked it up, the mfg shipped me the correct parts and I finished it myself. I told them I wasn't coming back...ever. They called me a few months later and said my "parts" were in. I told them I had said I was never coming back. They asked me what they should do with the parts...I won't say what I told them. How can you run a business that way??? I learned my lesson...
B.O.
I appreciate your response. I have a huge complaint post that was drafted about 6 months ago that I never posted about my numerous issues with Noble RV. My previous experience with Niemeyers who sold me my Roo was night and day different in a positive way. I have been shocked at every turn when dealing with Noble since the very first visit.
Something I didn't mention in the post before, but I have come to the conclusion that there is no benefit to shopping with your local dealer. Places like RVW will have my full attention, if/when I ever purchase another new trailer. I am happy to do warranty work myself if the mfg sends me parts. I am just not going to rebuild the frame or axles on my time/dime...
