Major Ecoboost repair, long delays
My daughter parked her 2013 F150 Ecoboost with about 140,000 miles on it back in mid-May. When she started it back up it would barely run and was very rough. To make a long story short it was parked...
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I just talked with the dealer parts department and he said that Ford is not even trying provide parts for vehicles not under warrantee. However, he thinks that he has one from a big rebuilder (not Jasper) lined up and is trying to finalize the details.
The dealer is very put out with Ford in that they were billed for my engine in August and paid the bill. Over two months have gone by since they paid the bill and they just now found out that no motor is coming, no refund has been offered and Ford was happy letting all of that slide.
He also told me that he is having trouble getting parts for Chrysler products as well. He carries Chrysler products too.
The dealer is very put out with Ford in that they were billed for my engine in August and paid the bill. Over two months have gone by since they paid the bill and they just now found out that no motor is coming, no refund has been offered and Ford was happy letting all of that slide.
He also told me that he is having trouble getting parts for Chrysler products as well. He carries Chrysler products too.
