Moab trip canceled due to Ram QC

Perrysburg Dodgeboy wrote:
OK some how I missed that your truck is a gasser. :o

Don

ah yeah... me, too.

On a lighter notes for the pilots and warranty parts. In the early '70s I was an A&P for a Piper dealer. A customer just bought a new Piper Turbo Aztec. Figure way over 20 new pickups in cost today. His fuel fired cabin heater failed and the repair parts took several weeks to get. In the meantime he said he would climb into a sleeping bag when at altitude to keep warm. He was also going through a divorce and often had young gals to fly with him.
One day he asked my help to pull the airplane out so he could take a flight. He opened the nose baggage compartment, pulled out a sleeping bag and handed it to the young good looking gal. She said " There's no way I'm jumping out with one of these".
I've been burned by Chevy and Ford trucks and that's why I bought a Ram this time. With the recalls I've had, it seems to be the luck of the draw and you can have problems with any of them. Good luck

Fixed Sight Training wrote:

dodge guy wrote:
2 days install a valve body. I find that highly unlikely!

I truly don't know.

I do know that these mechanics don't seem to know what they are doing. Or care.
I argued with one mechanic over whether or not there was a trans dip stick. He isnsted there wasn't after I asked him to check the most obvious problem first. There is but he wouldn't check until he got it back into the bay.

One mechanic said I should go in so they could check it real quick and it was probably software or fluid level. When I got in the manager looked at me like an idiot and said
"Why would the level be low after only 4000 miles?" So I said "Why would it be broken after only 4000 miles?"

Then 15 min later I noticed it was already outside in the parking lot but they were "checking on something."

An hour later I wnt to check and the manager said "I forgot you were waiting"
But they'd need it for seven days. 5 to get the parts and 2 to put them in.

This is when I may have said something about a 2 day mechanics course at Kmart.

Classic...you don't have a clue what the problem is, yet you want to name call and question the training of those you are relying on to assist you. Not very smart, and a rather juvenile approach to solving your problems.

OK some how I missed that your truck is a gasser. :o

Don

Perrysburg Dodgeboy wrote:

Fixed Sight Training wrote:

I got the extended warranty. 100K bumper to bumper and power train for life. If I can find a mechanic who knows how to use a screwdriver I'll be set. In all seriousness, our local Big O that has been working on our cars for years has been much more professional and friendly than the dealers mechanics.

Are you sure you have "power train for life" Ram has never offered a lifetime warranty on any of the diesel engines. Best I could get was 5 years 125,000 bumper to bumper on my 2015 Eco.

Don

You're right. Mines a gasser. I asked the dealership out of curiosity about diesels but they said they are just too expensive to maintain for a lifetime warranty like this to work.

Fixed Sight Training wrote:

I got the extended warranty. 100K bumper to bumper and power train for life. If I can find a mechanic who knows how to use a screwdriver I'll be set. In all seriousness, our local Big O that has been working on our cars for years has been much more professional and friendly than the dealers mechanics.

Are you sure you have "power train for life" Ram has never offered a lifetime warranty on any of the diesel engines. Best I could get was 5 years 125,000 bumper to bumper on my 2015 Eco.

Don

Searching_Ut wrote:


Once you're out of warranty things get better as you can either do it yourself or take it to a decent mechanic.

I got the extended warranty. 100K bumper to bumper and power train for life. If I can find a mechanic who knows how to use a screwdriver I'll be set. In all seriousness, our local Big O that has been working on our cars for years has been much more professional and friendly than the dealers mechanics.

Getting warranty work on a RAM is definitely challenging. There aren't any dealers in my part of Northern Utah that have any mechanics that can solve anything if the computer doesn't tell them what to do. None of them in my area stock parts either, and generally it takes a week or two for them to get them. Of course corporate isn't any betting either. Put in a ticket with them and they will initially just say never heard of it before, then come up with a million excuses.

If you really want to see how little they care about customer support answer their follow up survey in a negative way prior to leaving on a road trip. I answered the first follow up with explanations as to why I was unsatisfied, and the survey person who was a sub contractor said they would have someone from Chrysler contact me. I then left on a road trip. When I got back, my home phone had a series of voice messages asking me to call back, then the next day getting snotty saying he had a deadline for resolving the issue, finally saying I obviously didn't care about resolving the issue so he was closing it out saying I was satisfied. The follow up calls I made to them made it even clearer it's all about their customer satisfaction folks filling squares, with resolving issues not being part of the equation.

Once you're out of warranty things get better as you can either do it yourself or take it to a decent mechanic.

gkainz wrote:

Fixed Sight Training wrote:

gkainz wrote:

BTW, yeah, I'm a pilot and a firearms instructor too - so more common points. :)

Good luck with this!
Greg

Thanks! I'll check.

What do you fly? I fly the PC-12 Multi Mission Aircraft for the state of Colorado mostly looking for forest fires but also SAR missions and Air Attack for the tankers.

Nice! PC-12 is my "when I win the lotto" plane. I fly a Piper Dakota, a Saratoga and a Bonanza (TenHi Flyers out of jeff-uh-metro) One of our club members was a pilot for Pilatus at Jeffco a number of years ago - don't recall the name right now.

My first flight in GA was a Baron out of Custer SD that was lead for air attack up there ... many years ago.

I spent 10 years in the Navy in the back end of the E-2 Hawkeye doing air intercept control between my first solo and actually finishing my PP ASEL.

Rob's a C-130 FE, and engine mechanic before that. He's also a Cummins wizard in his "spare" time.

Greg

Very good. No more Barons, they've switched to King Airs.

Here is a video of what we do with the plane regarding wild land fires.
https://www.youtube.com/watch?v=c0m4N4ZM5ws
https://www.youtube.com/watch?v=tZBKRxs0XHQ

Also, if you search under Fixed Sight Training you will find my firearms school.

Fixed Sight Training wrote:

gkainz wrote:

BTW, yeah, I'm a pilot and a firearms instructor too - so more common points. :)

Good luck with this!
Greg

Thanks! I'll check.

What do you fly? I fly the PC-12 Multi Mission Aircraft for the state of Colorado mostly looking for forest fires but also SAR missions and Air Attack for the tankers.

Nice! PC-12 is my "when I win the lotto" plane. I fly a Piper Dakota, a Saratoga and a Bonanza (TenHi Flyers out of jeff-uh-metro) One of our club members was a pilot for Pilatus at Jeffco a number of years ago - don't recall the name right now.

My first flight in GA was a Baron out of Custer SD that was lead for air attack up there ... many years ago.

I spent 10 years in the Navy in the back end of the E-2 Hawkeye doing air intercept control between my first solo and actually finishing my PP ASEL.

Rob's a C-130 FE, and engine mechanic before that. He's also a Cummins wizard in his "spare" time.

Greg