Suburban SW6DE does NOT use a 'relay' unless RV MFG installed/Modified water heater controls
AC from Circuit Breaker goes to AC Junction Box (left side of WH Tank looking from rear)
From Junction Box to OEM on/off switch in outside compartment then UP to the 120VAC Set of t-stats (left side) then down to element
Black wires....120VAC Hot
White Wires....120VAC Neutral
Check the wire connections in the AC Junction Box...they are connected using Wire Nuts (not the best for staying tight bouncing/vibrating down the roads)
Loose connections.....high resistance===HEAT
OEM element is 1440W 120VAC element....12amps