Forum Discussion
BurbMan
Jul 07, 2017Explorer II
delwhjr wrote:
Just because a shop is busy does not necessarily mean they're good. It could mean they are slow or working on a number of recalls from prior service gone bad.
They are doing the work and should be allowed a reasonable profit but I will say when a shop uses the parts from the local corner parts house(autozone, o"reilys, etc.)and charges the price from the OEM dealership then that becomes a different story.
Exactly...I used to go to an independent shop that had a 6-bay garage and was always packed...sitting in the waiting room you could hear customer conversations with the counter man about their appointments...at least half were bringing their car back because of a complaint with a previous repair. Then you watch the parts delivery guy come and go...dropping off no-name Chinese parts...
The independent shop I use now charges even more for parts....but at least I know he is using OEM or quality aftermarket parts. You absolutely get what you pay for in auto parts.
I completely agree that garages should be allowed to make money on parts and I don't blame them at all for not wanting to install customer parts.
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