Covfam
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Joined 18 years ago
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experience with Nexus Viper 29v
My wife And I purchased a Nexus Viper 29v in January 2014, with pick up in late April. We have owned 2 motorhomes and 2 trailers in the past. Overall, our before and during sales experience with Nexus was good, but our after sales experience has been less than perfect. Initially during our first use at pick up, all 3 slides leaked a lot. Nexus worked on it at the time and said it was fixed before we left. Unfortunately, after our arrival home, several days later, it rained and 2 slides continued to leak a lot and 1 leaked slightly. We contacted Nexus, and they directed us to a local RV service dealership closer to our house who fixed the leaks. By this time, some of the wooden trim on the driver's side slide popped free and had to be fixed. Now, some of the edge trim on the dinette has popped free, and the wall near the entry way has bubbled up. Additionally, one of the lights that was not working at pick up (and was fixed by Nexus) continues to not work correctly. The shower leaks and will need to be fixed. The refrigerator sometimes forgets to run off LP. While we are intimately aware that any RV is an open wallet, we have had more issues in less than a year with this Nexus than we have had with our previous 4 units combined in past 6.5 years. Additionally, we have been underwhelmed with the after sales follow up on any of these issues. Any contact with Nexus since the pick up of our unit has been brief and initiated by us. Truly, we don't want them in our back pocket, but a quick phone call or email to inquire if the warrantee work was successful would have been nice.1.7KViews0likes6CommentsTruck camper newb questions.
Hello, My wife and i arr looking to downsize from our 32foot class c, we have experince with 3 motorehomes and two camping trailors over the years so are quite familiar with gvwr and gcvwr and payload capcity etc. We have been told that for well built 4 season campers that can handle Wisconsin winter there are only few acceptable brands eagle cap/adventure, lance, arctic fox, we have been all over and only seem to like the feel of the arctic fox and lance, floorplans that we like are the af811 and af990 and lance 855s and the 950s it looks like the 950s is soon to be discontinued if we find on next spring should we be worried about parts or service on a discontinued model? I know that all models are pretty heavy and we will be buying a ram3500drw or silverado 3500drw or f350drw, would the built in air bags in the new rams be sufficient for these heavy campers or should i continue with the firestone airbags that id get for the ford or chevy drw? . Also as you can tell the floor plans are for both a short bed and long bed model is there an advantage of one over the other besides the ability to get even bigger campers on the long bed? Next i was told to use fastgun tie downs for the camper these seem a bit pricy are they that good? is there a similar one froma different brand thats still good for a lower price?1.9KViews0likes11Comments
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