VickiK
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Re: Ongoing saga of the motorhome
rav wrote: thanks for posting the outcome and congrats on the camper! now you get to wait in anticipation for spring like the rest of us- it will go slower now that you have the camper. LOL LOL is right. In just 23 days we are pulling into our summer workcamp here in Indiana. I'm just hoping that the break in the weather will last until next winter:D398Views0likes0CommentsRe: Ongoing saga of the motorhome
RBabb wrote: I like that you are open minded to a misunderstanding and giving it a chance. That being said if they even gave the slightest indication of rushing or leading my inspector, I'd be out of their. The inspector needs full freedom to give a non biased evaluation. Thank you! We are not sure what transpired between the inspector and the dealership but the reality of the inspection (for both us and the warranty inspector) was quite good and surprising. DH has pretty good skills in working with things; but it was nice to have an extra set of eyes looking. We were not relying solely on his assessment but the thinking was if they were going to disallow some component from our exclusionary policy we would know about it right away. We had been at the dealership three times to look over the motorhome and took it for a test drive. No pressure was exerted to sign on the dotted line and we were allowed free time in and around the unit. The problem of coarse was the snow and cold during that time period. They were also getting ready to do a boat/rv/travel show. We gave them a list of things inside and a few that we could see from the outside without having to crawl under or climb on top. They promised to fix and to give us an opportunity to look it over before buying. When DH called about the refusal for the inspector it sounded like they were going to limit the time we had for our own inspection and we had concerns. THE REALITY: Everyone had free access and freedom to do what was necessary to make a decision inside a warm environment. The tech who was with us was knowledgeable and helpful. It turned out they fixed a few issues inside that wasn't a concern for us and pointed out repairs made outside. Things that were not on our list - but replaced or repaired - included new house batteries, outside porch light, replaced the outside entertainment center (not a tv:(:(), inside shower wand. They showed and allowed us to work the items in the coach to our satisfaction. We signed and paid for the rig and DH drove it home. Now waiting for this latest snow/cold system to go through so that I can start moving things in.398Views0likes0CommentsRe: Ongoing saga of the motorhome
Ranger Smith wrote: Just remember if it is NOT in writing there is no deal and nothing said verbally by any employee of the dealer is NOT part of the deal Totally agree:) The nice thing is we haven't signed anything and if they do not make what we consider an aboveboard effort we can walk as well. So here is to shore power and under coach exploration. Just an aside, we really have enjoyed working with this dealership thus far. There has been no pressure to sign or commit. They have answered questions and allowed good access to the coach - but with the weather that has been limited. I guess tomorrow will tell what they are really made of.279Views0likes0CommentsRe: Ongoing saga of the motorhome
I am sorry that I didn't make it clear - the inspector is going to be there tomorrow. We do believe that there was a misunderstanding about his role. The dealer made it clear that the inspector couldn't tell his guys what to do. We agree with that but we do want him to tell us if he finds anything insufficient. This inspection was part of why we chose the warranty company we did. I guess what I wasn't sure about is our expectations about how everything should work in and on the coach. We fully expect that all appliances, inverters, hvac, entertainment components, engine, etc, to work. We realize that we will need to replace the tires and clean the carpet and fix a blind but those are small matters. I am taking a microwavable dish and some water to make sure the micro heats. We have made it clear no proof of things working no purchase.209Views0likes0CommentsOngoing saga of the motorhome
We are in Indiana and it is cold with lots of snow. Snow for last few weeks. We also in the process of buying a used motor coach from a dealer. We have looked over the interior and taken it for a very short test drive with the salesperson. We have even taken our 5th wheel up for the trade. As of yet, we have not tested everything in the coach (no shore power and the conditions outside....did I mention COLD) We did a dealer recap sheet that addressed the items we did find inside the coach and a promise that we would see everything working - to allot about 3 hours for this. No binding contract yet and $500.00 to hold the unit while we were considering. We also asked about having the inspector for the warranty company tag along for the inspection of the coach and given a nod of approval. We are scheduled to see the coach tomorrow and if all goes well to purchase and drive away with our new home away from home. The inspector called today and said that the dealer refused to have him tag along or even on the premises. So DH calls the dealer to find out what is what. We do believe there was a misunderstanding between the inspector and the dealer; however, this little "spat" opened up some other issues. 1. Apparently, they believed we were going to hand them the check before going over the unit. We have informed them that is not happening. If we had had the opportunity to fully explore the coach I would understand this position - but we haven't; and we have been assured everything works, we want to see that first. We have been reminded that this is a used coach. So what is reasonable to expect from it? If they say everything works, is it unreasonable to expect that it will work when I leave the dealership (knowing that it might not work in a couple of weeks)? 2. We were told to set aside 3 hours (last Thursday) for the inspection. Today, DH got the impression that the time for this will be much shorter and that shorter time will include the paperwork. It was inferred that if we expect more time - we would have to pay for it. Prior to today, we were under the guidance that we would see everything work AND they would make sure we felt comfortable working it. Unreasonable expectation on our part? As a further add - we did not dicker over the price of the unit. From the very first look at, we were told the unit is from a personal friend of the manager and was taken very good care of. It looked very clean inside with what we would expect would be normal wear and tear for a 9 year old coach. In pricing the unit from nada, ppl and other websites we determined it was priced on the high end but if they made sure everything worked before we left that might actually be a small price to pay. Are we being unreasonable?9.7KViews0likes40CommentsRe: US Warranity Corporation vs Wholesale Warranities
A great big thank you to all who responded. We are going with Wholesale Warranties, an exclusionary policy. There should be an independent inspector sent by the company to inspect the motor-home which will be done at the dealer. This should mean an extra set of eyes (trained eyes!) to spot any deficiencies before the deal is complete. Here is to hoping that the unseen/untested parts are as great as what we have seen.340Views0likes0CommentsRe: US Warranity Corporation vs Wholesale Warranities
alright, I don't have much experience with these contracts but doesn't this wording make an exclusionary a stated component? **Any items not listed or included under the “What Is Covered” section of the specific plan You selected on the front of this Agreement. Incidental or consequential damages or loss caused by breakdown of components (or otherwise) including property damage, personal injury, inconvenience, loss of Vehicle use, damage to a covered part by a non-covered part and damage to a non-covered part by a covered part. >>>>PLAN B EXCLUSIONARY COVERAGE- NEW VEHICLES ONLY Plan B Exclusionary Coverage provides all the Plan A and Upgrade Options coverage listed above and also provides coverage for repair/replacement of ALL factory-installed original mechanical equipment on the Covered Vehicle except those items listed under "What Is Not Covered" below.<<<< There is a change to the contract later that amends the above to cover our used rv but doesn't this simply become a fancy way of doing a stated component because of the language included in the what is not covered section???? A comparison of similar coverage shows this (picked because it was short): WASTE SYSTEM - Toilet vacuum breaker, float assembly, ball valve, slide valve, the water inlet valve, the holding tank, and their traps, fittings, connections, and gate valves VERSUS THIS ASTE SYSTEM COMPONENTS: ball valves, fittings, gate valves, holding tanks, knife valves, manual mechanical toilet, PVC piping, slide valves and the water inlet valves. Where are those red velvet cakes someone asked about????340Views0likes0CommentsRe: US Warranity Corporation vs Wholesale Warranities
OH THANKS again for responses. We are leaning towards the Wholesale Warranties. Have been looking at Good Sam and Easycare as well. My brain has turned to mush looking at BBB reports, rv forums, and trying to find user complaints and likes. The one the dealer is offering has so very little info to find - I found positive things said from two rvers on a different site; no bad things yet it seems everything is kinda "shadowy". I can't even tell if they are backed by an insurance company, investment group or self-insured. Just trying not to repeat the mistakes of the past:)340Views0likes0Comments
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