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oakprk's avatar
oakprk
Explorer
Aug 02, 2014

Can't access Trip Planner

Just joined Good Sam Club and tried to use the on-line trip planner. I assume from this page: http://www.goodsamclub.com/travel/freetriprouting/ you click on the "PLAN YOUR TRIP" button. That only takes me back to the login screen...I'm already logged in. I tried it with different browsers and got the same result.

8 Replies

  • P.S. Tried with my laptop, which I haven't used since I joined Good Sam, and had the same problem!
  • cochise49 wrote:
    At home, I contacted GS support and was told to remove the Good Sam cookies. Works every time. I still haven't figured out how to get it to work on the iPad. Keeps sending me to the old planner....


    Clicking on the link to the old planner ALSO takes me to a sign-in page!
  • I cleared the Good Sam Club cookies in both Firefox and Chrome and it still doesn't work! BTW, it doesn't work in Opera or IE either.
  • No problem, signed in. I saw at the top it new who I was, then went to plan my trip.

    Look in the top right corner. If you are log in, your name will appear.
  • At home, I contacted GS support and was told to remove the Good Sam cookies. Works every time. I still haven't figured out how to get it to work on the iPad. Keeps sending me to the old planner....
  • Must have been a glitch with the system, I just tried it and it is working fine, BTW, I am using Google Chrome.
  • djsamuel wrote:
    If you haven't already tried it, log out and then log back in.


    Tried logging out and back in and no difference.