Why can't I access trip planner?

The website and the membership data are terrible. Admins never follow through on anything. I have been trying to get an updated membership card for nearly a year. Now that Roadside and Membership are combined, I can't get into my membership area - says my number is not valid.

ken56 wrote:
I have a current membership and every time I try to access the trip planner I get a buy a membership page and can't access the trip planner. It seems as if they are forcing me to purchase an extension of my already current membership which I resent. What gives?

Been like this for months. What I found out was that if I logged completely out and then logged back in I was able to get to it. Admins won't do anything. We had a thread on this some time ago.

Dale

Hello ken56,

Thank you for your time and post. We apologize you are having issues with the trip planner. Please provide your Good Sam membership number in a private message. We will look into this matter further.
Have a good day.

Thank you,
Good Sam Customer Care Team