Forum Discussion
Bumpyroad
Dec 26, 2013Explorer
amandasgramma wrote:
if you have a customer unhappy with the check-in or check-out times, ask WHY other hours are so important to him.....maybe he has extenuating circumstances and just maybe you can HELP him.
I see absolutely no reason why the attendant had to "justify" the check in and check out hours. I have asked for and gotten an extra hour or so if necessary, but if not I would just obey the written requirements, not thinking I somehow was entitled to a variance. too much entitlement now a days anyhow.
bumpy
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