Worst customer service in 30 yrs of rving

keepmotoring wrote:
bigdogger, why was I crossing into mad territory. Why should I be asked over and over again to either put my info in (phone #, address, zip code, etc) with the automated and again with the live person. I could care less if we stay at Ft wilderness, just wanted to know if they had dates available. Trying to find if dates were available was a PIA. That's all I cared about. I shouldn't have to spend an hour to know if dates are available. If not available, I'll make a call to another campground. Don't care where we stay, not going to be dong anything except wedding related.

Because you were told three times there was no availability. Once by the online system, second by the first person and third by the second person. You would have been just as mad if every time on your phone calls you got a "sorry, full" response after 2 seconds. You would have thought they didn't even try. As for re-entering information, welcome to the 21st century, happens all the time with most every big company.