Thanks for the comments. If I could find the new springs for $150-200, I might do that. The material fabris is like new and everything else seems in great condition. How do I know if only the front spring torsion assembly (head) is sprung? It seems like when I put the awning all the way out, and took off the Arm Cap kit and spring torsion assembly (heads), and rolled up the canapy by hand on the roll tube and then put the cap kit and spring torsion assembly back in place and then let the awning back out, it still wanted to free fall. I heard the rachet clicking, but it seemed like the rear (left side of awning) head was maybe getting some tension. In the end, I still had to roll it up by hand with two people on ladders. Where do I go to find a replacement part that might work? Someone said the spring torsion assemblies are similar in the A&E 8300 Sunchaser. Where to find one of those?? Thanks again for any comments.
Unfortunately, I think you'd have to take it apart to see if there is tension and the pawls are still grabbing. Just because the ratcheting pawls are clicking does not mean the shaft inside is not slipping. No idea how or if new arms or heads would marry up to the old roller. You could buy new arms and heads and install your old fabric. Might save you a buck.
