Forum Discussion
dcg9381
Jan 12, 2016Explorer
Sea Pro Sportfishing wrote:
I found a link that is on Facebook that claims that Keystone has a huge law suite against them for poor quality.
I do believe I am going to look at a different manufacturer or stay with my 06 Glendale
If anyone has an opinion about Keystone I would like your input.
Capt Vern
If Keystone (Thor) is facing a huge (class-action) lawsuit, I'd like to know about it. There is a "beware" facebook page, but the owner of that page tends not to give legal advice and actually discourages people from suing - not sure what the point is...
Keystone builds a ton of RVs. More than anyone. They use traditional construction techniques and employ people who are paid moderately well. There are issues with their RVs, but I'd say there are issues with almost all new RVs.
My advice: Look at their BBB page. Not the number of complaints, but how they respond to the consumer. Do they actually address the issue? Now compare their BBB page to responses on Jayco's BBB page - or some other non-Thor brand.
Determine the cost difference between Keystone and the other brand, determine if the warranty difference (if any), direct factory support (Keystone doesn't provide this), and how well they respond to consumers is worth the price difference...
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