Another tire story

Tough to beat that outcome.

bazdad wrote:
Update on the tire story on the G614 Goodyear. Contacted Goodyear and they chose to help me out by discounting the tires at half price. It is costing me $172.08 per tire plus mounting and balancing. These tires had a date of 26 week of 2008 and were installed October of 2008. I think Goodyear treated me more than fair.

Good outcome is my book!

Chris

bazdad wrote:
Update on the tire story on the G614 Goodyear. Contacted Goodyear and they chose to help me out by discounting the tires at half price. It is costing me $172.08 per tire plus mounting and balancing. These tires had a date of 26 week of 2008 and were installed October of 2008. I think Goodyear treated me more than fair.

They did indeed. Half price on 614's is definitely not a bad deal. Glad you reached a good resolution. Pretty standup move by Goodyear.

Update on the tire story on the G614 Goodyear. Contacted Goodyear and they chose to help me out by discounting the tires at half price. It is costing me $172.08 per tire plus mounting and balancing. These tires had a date of 26 week of 2008 and were installed October of 2008. I think Goodyear treated me more than fair.

From "my own personal experience": The 5er in my sig. came with GY G614's. I purchased it new in Oct. of 07....had set on the RV. Lot for a little over a year...coming home from a camping trip in TN, Oct of 2010, the tread peeled off one of the tires, (tire never lost one psi, thread peeled off, did a little damage to the 5er, but not really enough to mess with)... had manufacture date of 0606 on the tires. Called Coach.net, they sent someone out and it just happened they were from Wingfoot (GY Commercial truck service/sales)...Changed my tire out and, seeing as how that establishment was only 8 miles from my home, I pulled my 5er to their lot to get tire(s) replaced next day they were open.

Tires were a little over 4 yrs. old. Met with the Manager and he asked me if I wanted to file a claim....wasn't aware, at the time that I could....They took my tire, (less tread, but full of air), and sent it to wherever they send them with an explanation of what had happened. I left my 5er parked there while seeing what would happen. Was also asked if I wanted to file on any damages to my 5er, and I didn't.

In less than a work week, Goodyear decided to replace all four tires free of charge. While replacing the tires, they noticed that I had a sagging spring pack supporting where the tire had it's tread peeled off....They showed me so that I would know....(ended up replacing it after I got the tires put pack on), so I REALLY don't know if the tire failed, or the sagging spring pack caused low clearance above the tire (was hardly and 1.5 ")...or if losing tread caused damage to the spring....believe it or not, their take, not mine.

I signed paperwork stating I was happy with the results, (4 tires, mounted, balanced, steel valve stems...all free), and that I wouldn't file any more against GY on THIS incident. "Case Closed"

So tires were manufactured 0606, lost tread on one tire mid Oct, 2010....and they replaced all 4 tires....Now I have the 2010 tires on my 5er and all has been well thus far.

Oh, I alway's keep tires aired to 110 psi, per HR, (on tag on 5er), and per Wingfoot Service Rep...and I'm a OCD when it comes to tire pressure monitoring on my 5er and my vehicles.

It wasn't clear, but a "popped" tire might be road hazard related - and that will mean it is not covered by the warranty.

G614 RsT®- The new tire coverage of this warranty ends when the treadwear indicators become visible or four (4)
years from the date of purchase, whichever occurs first. Without proof of purchase, date of manufacture will be used
to determine eligibility.

But I would contact them anyway!!! Chris

bazdad wrote:
I know that Goodyear will tell me what they will do and I will call them tomorrow. I was hoping to find out what they had done for previous problems and what to ask for. It is better to know what they have did in the past and then I would know what to ask for such as a complete new set of tires or just replace the blown one. Thanks.

If I recall correctly, the Goodyear RV tire warranty for the 614 is 4 years from the date of purchase for defects in material or workmanship. No tread wear warranty. You state the tires are nearly 5 years old and there was no damage to the trailer. Don't know what Goodyear will say but I wouldn't be too hopeful.

Also, given the trailer in your profile, I don't think there's a Michelin product you could put on short of going to Load Range H that wouldn't de-rate the axle capacity. If your current tires are 614's that suggests you have 7000 lb. axles on your trailer.

From others responses I've noticed over the years they deal with each customers circumstances separately. Most I've seen were well before the tire was 5 years old.

I'm not a Goodyear tire user but to their credit they have came through for most customers with tires on a trailer that still had a warranty left. However at 5 years old I doubt there is any warranty left.

Plenty of threads about this...do a search for Good Year Tires or G614's and you'll find out what others have experienced.

Again, good luck.