APOLLO MICROWAVE

We purchased a 2008 Montana 5th wheel equipped with the Apollo Convection/Microwave. In 2013 it quit working so we ordered another one as we HAD been happy and found it to an easy retrofit. We were told how the model has been improved!!! We received it about a month later, only to find, after installing it, that it did not have a timer button, nor did have a power level button either. I wrote the company with 9 faults, including the two mentioned above along with the clock looses 1 minute everyday, finish on the plastic frame is a mess, looks like it has a film on it, convection oven overheats and shuts off, the baked potato button does not cook properly, and I am sure due to the clock not working properly. In addition, to adjust the power level now with the "NEW AND IMPROVED MODEL" you have have to got thru robin hoods barn to get to the power level adjustment and then they say you can use this to go to "0" power and use it as a timer. Well, let me tell you that when I put in "0" the inside of the microwave was so hot it boiled water. I tested my at home micro and of course there was no heat in the micro. I believe that is product should be earmarked as dangerous and taken off the market. I hope some one out there will respond and tell me there story. Thank you