Considering buying a new Coachmen Chaparral

We are looking at a 2016 Chaparral 29RLS. It definitely seems like we are getting a lot for the money- it has an outdoor kitchen, bike rack, fireplace and very spacious. We are kind of bummed, though, because one of the recliners is broken. We aren't sure if they are planning on getting a new one for it or if they are going to fix it. We just hope that is not a sign that the furniture or anything else in the camper is poor quality. Another dealership did say that that is not all that uncommon and that it had happened to them. He said it's sometimes hard to control when so many people are in and out of it.