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blue_trawler's avatar
blue_trawler
Explorer
Jun 28, 2013

morryde pin box...disaster

After posting here about a new pin box, Morryde seemed to be the choice one. i ordered it from Tweety's and I noticed after a trip it was NOT level! I called Tweety's and they could have cared less!
I called Morryde and they wanted pictures and measurements. I have already paid one dealer $225.00 to install it and they couldn't level the bubble level to the pin box. We sent in the specs that they requested, measure pin box on all for corners where u know it's level. Dealer did that. 47"5/16 and 47"5/8. Morryde says thats within tolerance Now, I have taken it to Camping World and they are saying pin box is not level! I don't know what they are going to charge me, also!
I am not asking for money back just a GOOD pin box that is level.

Some of the pictures u can see that U can't put a bolt through it on one side, not using that hole anyway.
Everyone says it's safe but I can't just pull up to a spot and know that it is reasonably level just from the truck. Now I have to get out and go inside the Rv to see if it's level then back out and u know!!!!!!
Am I ok or should i keep pressing!

bruce

49 Replies

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  • Vulcaneer's avatar
    Vulcaneer
    Explorer
    Jul 05, 2013
    I don't see a problem. Even before the thing was adjusted. Static weight...with no load, means nothing. Hitch it up, and go. It will work just fine. You have no problems with that unit.
  • JohnD222's avatar
    JohnD222
    Explorer
    Jul 05, 2013
    BlueTrawler,

    Your first two tries were definitely no good. This seems better, but I do notice that your 5er frame has pinbox holes every inch, not every 2 inches. Some of those may be hand drilled after it left the factory and it may be those that are causing the problem. It is also the first time that i have seen slotted rather than round holes, also indicating previous problems trying to get the pin level. Did CWorld end up using a different set of holds to get the pin level, then adjust your hitch up/down to match the new pin height?

    If it is square now, has proper pickup box side rail clearance, and everything is running level, i would not touch it again. But i would keep an eye on it to see if any of the above starts to change or look different to you. If things look to be changing, get it looked at fast.

    Safe travels.

    blue trawler wrote:
    Finally got it pretty straightened out! MorRyde wanted more pictures and more measurements.
    The service manager at CW got involved and took it from there. After putting the Rv in the bay and measuring what MorRyde wanted , it is still off a little but CW seemed to get it as level as possible and determined that it was my pin box hanger holes that were not even?????? I feel CW did a good job of trying to level it as best they could and I am happy at this point! After vacation I may dump more money into it and have them remove the pin box and really see if the holes are not even. At this point I am ok with it!
    Thanks for the advice and posting of pic by Jim! May see if I can have him post another one.
    Bruce
  • REWahoo's avatar
    REWahoo
    Explorer
    Jul 05, 2013
    Thats_Ok wrote:


    Much, much better!


    +1

    Looks pretty darn good to me.
  • blue_trawler's avatar
    blue_trawler
    Explorer
    Jul 05, 2013
    Finally got it pretty straightened out! MorRyde wanted more pictures and more measurements.
    The service manager at CW got involved and took it from there. After putting the Rv in the bay and measuring what MorRyde wanted , it is still off a little but CW seemed to get it as level as possible and determined that it was my pin box hanger holes that were not even?????? I feel CW did a good job of trying to level it as best they could and I am happy at this point! After vacation I may dump more money into it and have them remove the pin box and really see if the holes are not even. At this point I am ok with it!
    Thanks for the advice and posting of pic by Jim! May see if I can have him post another one.

    Bruce
  • REWahoo's avatar
    REWahoo
    Explorer
    Jul 05, 2013
    blue trawler, any resolution?

    You had me worried about the MOR/ryde I had on order when you first posted of your problem. I installed it on 7/3 and thankfully it fit perfectly - dead level.

    Hope you get everything straightened out soon.
  • jdog's avatar
    jdog
    Explorer
    Jul 01, 2013
    donn0128 wrote:
    Is it the pin box or your trailer?


    Hm!
  • blue_trawler's avatar
    blue_trawler
    Explorer
    Jul 01, 2013
    its the right pin box, CW service manager says its the pin box. We are sending in more measurements to MorRyde and let them handle it......
    first time they put the pin box on they didn't use a lift...I couldnt move the Rv because I had a capture plate on and nobody had a super glide hitch!
    Second time at CW they did to take it to the bay.....so I waiting!

    thanks

    bruce
  • TheAmRheins's avatar
    TheAmRheins
    Explorer
    Jul 01, 2013
    The forklift operator when lowering the 5th wheel tilted the forks instead of lowering them causing the capture cup to bind on the pin and twisting the pin box.It was bad enough I had to set the trailer brakes just to get it to latch the hitch.Eventually replaced the pin box with a trailair tri glide.
  • dogwood36322's avatar
    dogwood36322
    Explorer
    Jul 01, 2013
    It appears it could be the wrong pin box. Check and double check to insure it is the correct one.

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