I have a 2012 320RLT, had lots of little problems when first bought it. Their support was helpful but the dealer leaves a lot to be desired. The brown front cap is faded white and I wax it regularly so there is no excuse for Prime Time. It's in the shop right now for brake problems but as I said the dealer...... Would I buy another, not really. I'm looking at new 5er's now and not at Crusaders. Just hope the nasty looking front cap doesn't hurt the resale. X2 on the forum, lots of post from me.