prime time mfg

If it has a Darco wrap or tape on the bottom of any slides you will be sorry.

We have a PT LaCrosse 329. Seems better built than most but still has a few teething problems (heater just died). Crestview in Georgetown TX has been good to deal with, but the service dept. seems a little overworked. We did look at a lot of trailers before the PT, and it seemed to be the best compromise between quality and cost.

We have a primetime.we love it and the family and friend who camp think its a great unit. I wil tell you in 10 yrs how it holds up. We brought from a small dealer 1 mile from my house and they have een great even spending time without appt .we feel that they have a customer for life.

PDI is paid by the factory...NEVER pay a PDI fee and have bought 7 rv's

Why would you pay a dealer for a PDI unless it was from a dealer you did not purchase the unit from. PDI should not be at the cost of the customer. Never paid for a PDI in over 40 years.

Interesting reading concerning General RV in Dover, Fl. And the delivery of your Sanibel 3601. We are waiting for our new 3601 to be delivered this next week. We are paying CASH for ours and with the information you have given I assure you we will not sign anything till the unit is right. We have dealt with large dealers and small dealers and in most cases with have had the best service from small dealers. It is always a pain with the larger dealers. I told General this before we made the deal but they assured me this would not be the case with them. Stay tuned and I will keep you updated as we go....
Thanks again for the warning. I will be on the out look.:S

I would ask for the refund and if not in your possession by 1st payment then the dealer should pay that. Sounds like dealer is dropping the ball. We have had excellent assistance from FR when needed.

Surprised you paid nearly $1000 extra for a PDI that apparently wasn't done. I would be upset as well! Best Wishes!

MaryAnnandBuz wrote:
My husband and I purchased a new 2015 Sanibel 3601 from our local dealer, General RV in Dover, FL, on Feb. 10, 2015 and it was presented to us with a problem with the bedroom slide not fully closing. The service manager tried to correct what he said he perceived as "just needs adjusting" and we proceeded with signing our contract. His effort did not fix the problem so we left it at the dealership. I called General RV on Feb. 11 and was told it was being serviced. I also received email that morning that indicated they had the unit and were looking for a solution to the problem. On Feb. 12, I spoke with the general manager and service manager and was told that they needed further direction from Prime Time. That was General Rv's last communication with us, even though I'd left a message asking that someone call us. On Feb. 16, I spoke with Prime Time and they said that they'd just received the request for warranty service and approved it. During the conversation, the gentleman, Rick, apologized for the problem we had, but also said something about the request saying that "customer brought it back after 2 days". Needless to say, we were furious that we would be accused of taking the unit off the lot and possibly causing damage to the slide. I called Forest River and spoke to Roger Stickel. He was apologetic also about our problem but when I mentioned I didn't like being accused, he said there was nothing on his copy of the warranty request that indicated we had taken possession. My husband and I are still trying to understand what's happening here. Mr. Stickel said he would be in touch with me on Tues. Feb. 24. The only communication I've received from General RV is a message on Feb. 18 that our "rails" were on order. - I will post a followup when I hear from Mr. Stickel on Feb. 24. - We are also looking for a plausible explanation for how our new rv was not inspected for highly visible defects before it was presented to us. We'd paid $997 to the dealer for a PDI and we truly don't believe a slide problem as great as this was caused by moving the unit from the back of the lot to the customer pick up area. Needless to say, we've lost some trust in the dealership. Now we're wondering if we can trust Prime Time and/or Forest River to help make this right for us. All we want is an undamaged, fully inspected Sanibel 3601. Our first payment is due on 3/27 and, at this point, we aren't certain we'll have an rv by then.

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I've bought two trailers from General RV in Wixom, Michigan. A Jayco Eagle and a Keystone. They're service is only mediocre. You constantly have to stay after them for service.
Good luck,

My husband and I purchased a new 2015 Sanibel 3601 from our local dealer, General RV in Dover, FL, on Feb. 10, 2015 and it was presented to us with a problem with the bedroom slide not fully closing. The service manager tried to correct what he said he perceived as "just needs adjusting" and we proceeded with signing our contract. His effort did not fix the problem so we left it at the dealership. I called General RV on Feb. 11 and was told it was being serviced. I also received email that morning that indicated they had the unit and were looking for a solution to the problem. On Feb. 12, I spoke with the general manager and service manager and was told that they needed further direction from Prime Time. That was General Rv's last communication with us, even though I'd left a message asking that someone call us. On Feb. 16, I spoke with Prime Time and they said that they'd just received the request for warranty service and approved it. During the conversation, the gentleman, Rick, apologized for the problem we had, but also said something about the request saying that "customer brought it back after 2 days". Needless to say, we were furious that we would be accused of taking the unit off the lot and possibly causing damage to the slide. I called Forest River and spoke to Roger Stickel. He was apologetic also about our problem but when I mentioned I didn't like being accused, he said there was nothing on his copy of the warranty request that indicated we had taken possession. My husband and I are still trying to understand what's happening here. Mr. Stickel said he would be in touch with me on Tues. Feb. 24. The only communication I've received from General RV is a message on Feb. 18 that our "rails" were on order. - I will post a followup when I hear from Mr. Stickel on Feb. 24. - We are also looking for a plausible explanation for how our new rv was not inspected for highly visible defects before it was presented to us. We'd paid $997 to the dealer for a PDI and we truly don't believe a slide problem as great as this was caused by moving the unit from the back of the lot to the customer pick up area. Needless to say, we've lost some trust in the dealership. Now we're wondering if we can trust Prime Time and/or Forest River to help make this right for us. All we want is an undamaged, fully inspected Sanibel 3601. Our first payment is due on 3/27 and, at this point, we aren't certain we'll have an rv by then.