Redwood Keyless entry pad not working

That idea was helpful!! That site is blocked from where I work, and busy with kids after work mostly. I was just looking for quick ideas from someone who had the same issue!!

You are missing something - the manual! Get it off the internet. These aren't rocket science.

So I pulled the handle apart. There were no batteries, all I cound find when I removed the lock was a 12v small actuator motor under the handle assembly that locks/unlocks the deadbolt.
I checked around the door frame, and I couldn't see anywhere for where the batteries could be behind. I think I'm missing something very simple here.
Anymore ideas would be very helpful.
thanks

Thanks for all the info. I'll be busy after work today. Hopefully I can get it fixed soon.

Ours is a 2013 with Rv Lock. It has been super reliable using the FOBs, replacement keypad has been good so far. Good luck.

There were two types used by Redwood:

Early years typically 2011-2012 (teardrop style with key fob)

RV Lock

Later years 2013-current (without remote)

Bauer keyless entry system

Neither are great products, so carry a key :)

You can download the manuals for them at each site, or we keep the manuals on the Redwood site at www.redwoodrvowners.com if you aren't a member already.

The battery location for the door handle is inside. If you pull the handle, you will see two phillips screws. The batteries are in there. The keypad attached to the wall of the rig is the one they replaced for me. It is stuck on there with double sided tape. The new one seems to have a better seal on the watch battery tray. Call rvlock, they are great to work with and stand behind their locks. Good luck.

SkipnPatty, it's 2012RL. I will check the door handle batterries later. Are the batterries located inside the door or on the outside? If they are low, will they not allow the keypad to light up?

If it is the same as ours, you didn't say what year, it was replaced for free by Rv Lock. rvlock.com
If an Rvlock keypad, there are also batteries in the door lock itself. Two screws for the handle and 4 AA batteries.

Thanks, is there a keypad for specific type lock? I'll see what type I have.