Roadside Assistance

I had Good Sam for years. Only needed them once, but I really needed them that time and they didn't come through. I cancelled everything Good Sam and so far have not needed roadside assistance again, although I do have AAA. Their limitations have already been documented here.

Water-Bug wrote:
Chances are you'll end up with the same responders no matter which one you choose.

Yup: AAA is great for cars. However read their contract. In many locations they do not offer RV service, you pay, they reimburse "a reasonable fee" at their discretion. Many people love CoachNet, just search and you will see all the happy people. I had a less than good experience, but that was just me, they left me stranded, and I changed companies. I now have Good Sam. So far so good, But plenty of people complain there too.
Personally I would pick Good Sam or CoachNet. Since this website is sponsored by Good Sam I will give them a few extra points.
With any luck at all you will not ever need emergency roadside service. If you should require such service everything will depend on the quality of the contract station in your area.
Happy Trails.

IMO Coach-Net doesn't have the same audience here as Good Sam does (i.e. management), so people would be more prone to complain hoping for compensation for their ill fates.

I had Good Sam for 7 years and am currently with Coach-Net for the last three years and will tell you Coach-Net contractors provided the worst service. I switched only because of price and believed I would receive a "better" product.

With Good Sam my truck broke down approx. 6 miles from Payson, AZ (~16 miles from a Ford dealer) yet they sent a tech from Gilbert, AZ (more than 80 Miles away) to solve my issue. Because of traffic and an accident, it took more than 3 hours to reach us. Tech got us and trailer to the dealer and we were happy.

A few years later we were at Lake Pleasant north of Phoenix, AZ when my truck's FICM decided to quit working. We called Coach-Net and informed them we had a truck that was down along with trailer that needed to be towed. Tow truck eventually arrives and hauls away the truck.

Second truck shows up to get trailer and the driver notices two people to greet him. Problem....truck can carry 1 passenger. Have to leave wife at park entrance (in safe hands).

Long story short, MIL makes 141 mile round trip to pick up wife, then me at RV storage, takes us home, then back to her house.

Think I can complain to Marcus about Coach-Net? :h

obgraham wrote:
CoachNet has the fewest folks complaining here.

I agree with this. I read many many posts concerning roadside service before I decided. Although both Good Sam and Coach-net subscribers generally seem to be happy with their choice, if you search on the subject and do a lot of reading you will find more complaints/problems with Good Sam than Coach-net.

CoachNet has the fewest folks complaining here.

We have had good luck with Good Sam. They cover any motor vehicle registered in your name from motor scooter to Class A DP.

Never had to have the fiver towed, but good response once on a 4wd Trooper and once on a motor cycle.

I've been using the Allstate/KOA for the last few years. Get koa discounts, which I rarely use, and some allstate discounts, which I use occasionally. Haven't needed it while towing, thankfully, but have used it with one or the other cars a couple of times. Always have gotten prompt, professional service with relatively short waiting periods. I could recommend it.

Forget AAA they couldn't even find anybody in Indianapolis to change a tire on a Class "C".

I have Good Sam. Covers all vehicles and I've used it for all vehicles. They will get to you no matter where you are with zero mileage limits. Their smart phone app sends your GPS location so if you are in the boonies and you have no idea where you are they have you pinpointed on the map. They will find you and get you anywhere. Others might be as good, but not better.

Chances are you'll end up with the same responders no matter which one you choose.