Surprised when I found this shackel bolt

face_down wrote:
Lowes sells different grades of bolts, a grade 8 bolt is a grade 8 bolt no matter where you buy it. You can identify the grade of a bolt by the lines on the top of the hex head.

None of these bolts are suitable as they do not have the knurled portion below the head. The shackle bolts do. It is designed to lock the bolt so it cannot rotate and wear out the holes in the spring hanger.

B.O.

psford wrote:
Probably all he is going to get told is its his issue ,should check the suspension, which he did, and caught the problem.

Bingo. Should be part of your visual check list before leaving on any trip.

fj12ryder wrote:
So he should just lie if there's a problem later and he's asked about this? Nice advice.

The problem already exists , replace with OEM Bolt, and nut ,there is no secret to a shackle bolt ,and nut. Get one at any axle shop. Check the nylon bushing replace if necessary, probably chewed up a bit.

Its could of been bad, but at this point it was caught the sky is not falling. Contact whomever you want on the issue . IMO the hassle is not going to be worth it, nuts come loose all the time, and that can very well be the issue here. . Probably all he is going to get told is its his issue ,should check the suspension, which he did, and caught the problem.

Lowes sells different grades of bolts, a grade 8 bolt is a grade 8 bolt no matter where you buy it. You can identify the grade of a bolt by the lines on the top of the hex head.

"IF" you have to do it yourself, local Tractor Supply carries 9/16" diameter shackle bolts with nuts. I replaced all of mine on an open car trailer last year. I think they are around $10-15 each. Make sure of the diameter of your bolt as 9/16" is not a typical bolt you can find at Lowes. Also check the bushing inside the spring eye to make sure it's not beat up from the bolt being backed half way out. Tractor supply sells them also if it's a standard size. It's not a hard job to replace them if you need to do it yourself.

Please contact the manufacturer. We had something similar and they sent a mobil guy out to our house to fix. CYA like someone else has said.

I have emailed and left messages for OutdoorsRV + the dealer (Pan Pacific Sacramento) to let them know the situation. Making me nervous about getting it resolved by Friday. Like I said, I may have to do it myself if it gets to Wednesday and I have no resolution.

Not sure if mentioned, but anyway with what you've already found, it sure would be a good idea to go around and check the remainder of those bolts under the fifth wheel.

One loose, there sure could be more.

So he should just lie if there's a problem later and he's asked about this? Nice advice.

laknox wrote:

minnow wrote:
If he replaces the bolt with an O.E. or equivelent bolt and has any problems going forward, how is the dealer or manufacturer going to know he repaired it himself unless he tells them ? Some of you guys always crying wolf need to grow a pair. Replace the bolt and go camping.

So, the OP then has a =bad= warranty issue, and they deny the whole thing because he replaced the bolt with something the factory didn't insall. Don't think they won't? I've got some beach-front property for you in Gila Bend... Call the manufacturer and tell them what needs to be done and that the trailer's not moving until it's fixed.

Lyle

How are "they" going to deny a warranty claim based on information they won't have and won't get ? And you assume that even if "they" did find out, the claim would be automatically rejected. Nothing is bent, just a nut came off a bolt. "trailer's not moving until it's fixed" over a loose bolt ? Really ???