Trouble with slide outs getting repaired
My husband and I bought a used fifth wheel (2007 Heartland Big Country) in early May only to find it has some issues with the hydraulics of the slide outs. We bought this rv to go on a big trip in Jul...
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Congrats on the new purchase. What did ya get?
We bought a new unit form out of town recently and during our trip home realized a mistake was made as the usability of some things. We actually took a bit of a loss, but overall ended up in a decent deal. We traded locally and now have a few warranty issues. I guess where I am going with this is use everything to its fullest, electric, gas, batteries, on and off of dry camping, full hook ups etc. Keep a pad of paper and pen a list everything from the loose screw to the misaligned door, trim inside and out. Do a super good usage on your "Shake Out" trip, "Maiden Voyage" or whatever you want to call it. As soon as you know of items, notify your dealer and get an appointment to drop it off, let them fix everything under warranty. Obviously there will be some things you need to adjust, tighten etc. to prevent additional or further damage, but log those items too and make sure the warranty is still covering items. They need to understand that simple adjustment if any you made were in the best interest of the coach and prevention of further issues. Good Luck & Be Safe ! ! !
We bought a new unit form out of town recently and during our trip home realized a mistake was made as the usability of some things. We actually took a bit of a loss, but overall ended up in a decent deal. We traded locally and now have a few warranty issues. I guess where I am going with this is use everything to its fullest, electric, gas, batteries, on and off of dry camping, full hook ups etc. Keep a pad of paper and pen a list everything from the loose screw to the misaligned door, trim inside and out. Do a super good usage on your "Shake Out" trip, "Maiden Voyage" or whatever you want to call it. As soon as you know of items, notify your dealer and get an appointment to drop it off, let them fix everything under warranty. Obviously there will be some things you need to adjust, tighten etc. to prevent additional or further damage, but log those items too and make sure the warranty is still covering items. They need to understand that simple adjustment if any you made were in the best interest of the coach and prevention of further issues. Good Luck & Be Safe ! ! !
