Forum Discussion

Pumpco's avatar
Pumpco
Explorer
Jul 17, 2013

Voltage 3905 Dutchmen

What ever you do, do not and I mean do not waste your money on any of the Voltage Dutchmen products. The quality control and customer service is the worst in the industry. Have had my unit now 5 months and not been able to use it all but three days
The rest of the time it has been sitting at the dealership waiting on parts, that they seem not to have in stock. And all you get is lip service from customer service. Parts are on the way, we shipped them today, they are back ordered from the manufacture. None of which are true. DO NOT BUY A DUTCHMEN VOLTAGE!!!!!!!!
  • Our Voltage is Tops. I agree with Joe... you need a new dealer. We have had no major problems and any minor things were rectified quickly by the dealer. Yes, sometimes we had to wait on parts but usually not longer than a week. We once had to wait over 2 weeks for missing clips for the rear awning. So we picked up the camper from the dealer went camping and returned it when the clips came in. No big deal.
    If you are not informed yet campers are not like car dealerships. They must get prior approval on warranty work before they touch it. All manufactures are the same. That accounts for most of the delay.
    Over on the Dutchmen forum everyone raves about their Voltage. Im sorry you got the one built on friday afternoon but sometimes it happens. Ours must have been built a different day as it is worry free with the exception of minor fixes.
  • Welcome Pumpco.

    Dutchmen is OK to deal with but it sounds like you need a new dealer.

    We like our 2-year old 3950 very much (despite 20 items on the initial warranty list (but we had a good dealer)). We have used it for about 250 days.
  • Well, I have had a Voltage 3600 for two years. GREAT outfit. A couple very minor issues, no problem at all. Put over 8,000 miles on it last winter. Love it.

    ALL mfgrs have problem outfits. You will get the same story by inserting ANY toyhauler name here.