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isa's avatar
isa
Explorer
May 27, 2017

$25 Camping World Merchandise Certificate

Dear Marcus, in December 2016 I chose to switch from Coach-net to Good Sam Roadside Assistance. Part of the package was a $25 gift certificate. However we left to go south for the winter ( as we do every year) on 3rd. January 2017. Our Good Sam Roadside Assistance membership package that contained the $25 gift certificate arrived sometime after we had left to go south. In April when we got home I noted that the $25 gift certificate had already expired on 03/31/2017.

This is the second time I have asked if you could be kind enough to send us a replacement gift certificate. I did not receive a reply to my first request but maybe someone in your organization will take the time to respond to our request.

Yours truly,

Ian S. Anderson

iansanderson@juno.com

P.S. I have been a Good Sam member since Art Rouse used to run the show.

3 Replies

  • Hello,

    I am going to close this topic due to lack of activity. Thank you for your time and participating. Feel free to open a new thread on this topic in the future.

    Thanks,
    Stacy
    Good Sam Care Team
  • they also make it hard to use the gift certificate online , I live 200 miles from a CW and it is a pain in the --- to use it in the store. If they really appreciated their customers , they would make it easy to use the gift certificates online.
  • Hello Ian,

    Thank you for your time and post. Please send me a private message with your contact information and mailing address so that we can take care of this for you.

    Thanks,

    David
    Good Sam Roadside Assistance

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