A complimentary membership! NOW WHAT?

Question

Received a nice package in the mail the other day: "Welcome To The Good Sam Club", you've been selected to receive a complimentary Good Sam Membership.  After reading through the literature, I went online to register.  I was told my email was already registered.  I then proceed to log in and am told my password is no good.  I apply to send for my password and am told the email is no good.  I've tried several times; even sent an email to the address at the website.  Over 24 hours and no response.  Not a good sign.  To make me feel better about using this "Complimentary Good Sam Membership" respond soon to my email.  It is: xxxxxxx@yahoo.com and the membership number is xxxxxxxx.

tucsonjim · Answer

Mike,You might want to take out your personal information such as your email and membership number.  I'd contact them about this on something other than a public forum.  There's been quite a few scammers and spammers on here recently, and who knows what they might do with that info.Jim

Answer

Hi Mr. LeBlanc! We apologize for the issue with your log on. We are in the process of correcting the issue right now. You will receive a confirmation email to the email address that you provided above within a couple hours. Once you confirm that the email address is correct you will be able to log into your GoodSamClub.com account. If you have any further issues please feel free to let us know.

Thank you for notifying us of this issue.

Have a wonderful day.

Good Sam Club Team

mikeleblanc413 · Answer

I responded to your email to confirm my email address and received the following:  "We are unable to confirm your email address at this time. Please email sso_errors@goodsamfamily.com."  I proceeded to try to register again.  Still having the same problem.  Go to register by putting in my number and email and I'm told I'm already registered.  When I go to sign in, my password is no good. When I ask to have it sent to me, I'm told the email is not recognized.  FRUSTRATING!!!

good_sam_care_t · Answer

mikeleblanc413,

Thank you for your time and post. At this time I have sent you a temp password via your email. Please try and sign in when you have a chance today. If you have any problems please send me a PM.

Thank you,

Mark F
Marcus' Rapid Response Team
goodsacs@goodsamfamily.com

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A complimentary membership! NOW WHAT?

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