In another post I asked a simple question about the battery drain on the good sam app and if steps had been taken to solve this problem.(this is a widely known and commented upon problem with this app)Three full days later there is a shameful and deafening slience from the "Care Team" about this issue.I am a Good Sam member, Road service member and holder of insurance and have spent thousands of dollars in Camping World.I think I deserve an answer.

i agree 4x4dodger, i have asked about upcoming rallies in the past and usually get an answer like, when and where they are scheduled, we will let you know. still no answers. I think they have eliminated them but won't tell us. Also give them plenty of $$$ through home and auto insurance besides roadside plus life member for over 16 years. I think they are getting away from what it used to be, out with the old and in with the new, but we are not gone yet. my opinion only, Good Luck & Be Safe ! ! !

Gosh, I feel so sorry that both of you have spent your hard earned money on GS and you hate it so much. Why don't you drop out or better yet, start your own RV Co. Looks to me like a great way too turn a large fortune into a small one. :h

They got all your money, what do you expect?

jffnkrn and 4x4Dodger,I apologize that your questions were not answered directly by Camping World. As far as the Rally's go they have been canceled for 2016. I am not sure at this time what the plans are for 2017. 4x4Dodger, our app does not have control of the battery life of your cell phone. Apps that utilize GPS tend to drain more battery than ones that do not. I would recommended buying an adapter so you can keep your phone charged while you are driving. I have also been made aware that you can buy an extra battery that attaches to your phone giving you at least two hours of extra battery time. I also just looked at your original post and it appears as if fellow members have also left some great suggestions as to how to save the battery on your phone. Enjoy the rest of your weekend!-Tom

Good Sam Care Team wrote:jffnkrn and 4x4Dodger,I apologize that your questions were not answered directly by Camping World. As far as the Rally's go they have been canceled for 2016. I am not sure at this time what the plans are for 2017. 4x4Dodger, our app does not have control of the battery life of your cell phone. Apps that utilize GPS tend to drain more battery than ones that do not. I would recommended buying an adapter so you can keep your phone charged while you are driving. I have also been made aware that you can buy an extra battery that attaches to your phone giving you at least two hours of extra battery time. I also just looked at your original post and it appears as if fellow members have also left some great suggestions as to how to save the battery on your phone. Enjoy the rest of your weekend!-TomTom Thanks you for finally answering my question. However I think you missed the point.I would ask that you go to the google play store and read the reviews of the Good Sam APP and it's battery drain issues.Second NONE of my other GPS Apps (Google Maps, Mapquest, RV Parky, Oh Ranger and several more) use my battery to any great degree. However when I downloaded the GS App my batt is being devoured very Quickly My guess is at least five times faster than before. (no other new apps have been installed)This is a programming issue with the app. No app "has control" of battery life. But it is obvious that before installing the GS app I could go as much as 4 or 5 days without recharging. Since installing I am lucky to get a day and a half.Since UNINSTALLING the app I am back to my usual batt life.Sorry to say that because I went more than four days for an answer to this issue I uninstalled the App and will not reinstall until I see that this issue has been corrected.Thanks again for the reply.

A Deafening Silence | Good Sam Community

4X4Dodger
Explorer II
Jun 09, 2016
Rollnhome wrote:
Seems to me they would hold a huge rally to celebrate 50 yrs.

I dont want to take this too far off topic here but regarding rallies, don't you think, based on what you read here about them, that they are have just really declined in popularity with not many "new" members showing up and the same "Old Guard" in charge and showing up?

Just my guess. I for one am not the least bit interested in attending one of those.
1968mooney
Explorer
Jun 08, 2016
jffnkrn wrote:
1968mooney wrote:
Gosh, I feel so sorry that both of you have spent your hard earned money on GS and you hate it so much. Why don't you drop out or better yet, start your own RV Co. Looks to me like a great way too turn a large fortune into a small one. :h

WOW 1968mooney!!!
didn't mean to ruffle your feathers. I have been a life member for years and enjoy all the club has to offer. just a simple comment shouldn't make you upset and basically ask us to leave. This forum has provided a lot of help to me and others as i also provide information to others with my experiences. Just one little comment and it is taken way out of context. I won't leave and did get a response following the last request, to my personal email i might add. The information is that rallies have been placed on hold while a celebration of 50 years is going on, so it is just part of the ever changing life we live in and enjoy the rest of your day, I will. Good Luck & Be Safe ! ! !

You too. :B
Rollnhome
Explorer
Jun 08, 2016
Seems to me they would hold a huge rally to celebrate 50 yrs.
4X4Dodger
Explorer II
Jun 08, 2016
1968mooney wrote:
Gosh, I feel so sorry that both of you have spent your hard earned money on GS and you hate it so much. Why don't you drop out or better yet, start your own RV Co. Looks to me like a great way too turn a large fortune into a small one. :h

Good Grief! This has nothing to do with "Hating" GS. I asked a simple question about a GS "Product". It deserved an answer.

And even the answer I did eventually get was an uninformed non-answer.

It's just simple. Customers deserve better than that.

And finally in the RV world Good Sam has been very good at turning what was at one time a small mom and pop enterprise into an international conglomerate of companies that is very successful. I have no well of pity for them.
jffnkrn
Explorer
Jun 08, 2016
1968mooney wrote:
Gosh, I feel so sorry that both of you have spent your hard earned money on GS and you hate it so much. Why don't you drop out or better yet, start your own RV Co. Looks to me like a great way too turn a large fortune into a small one. :h

WOW 1968mooney!!!
didn't mean to ruffle your feathers. I have been a life member for years and enjoy all the club has to offer. just a simple comment shouldn't make you upset and basically ask us to leave. This forum has provided a lot of help to me and others as i also provide information to others with my experiences. Just one little comment and it is taken way out of context. I won't leave and did get a response following the last request, to my personal email i might add. The information is that rallies have been placed on hold while a celebration of 50 years is going on, so it is just part of the ever changing life we live in and enjoy the rest of your day, I will. Good Luck & Be Safe ! ! !
4X4Dodger
Explorer II
Jun 06, 2016
TinyoneRV wrote:
4x4, Are you saying the app causes excess battery use just because its5 on your phone or when it's being used?

I have "rooted" my phone and this gives me, as I am sure you know, access to many things most users don't realize are there.

I can see all apps and ALL of the resources they use and how much as well as many other things at a much more finite level.

This app continually updates the GPS position in the background and hogs memory too. This is not necessary. Other apps I have that use the GPS function do so with smart programming, waiting in the background and not running the gps function all of the time. The few that do still don't run the battery down like this app did.

This is an issue of how the app handles resources. It is a very inefficient one for sure.
4X4Dodger
Explorer II
Jun 06, 2016
Lantley wrote:
Old-Biscuit wrote:
I have an easier solution........delete the app

WHY continue using something that you don't like :H

Exactly it's just an app. The title of this thread is a bit over the top "A Deafening Silence" Really?

I originally asked this question in a post on the 29th of May. I posted another post here later. In the interim I sent two personal messages to the "Care Team" asking for an answer.

And although this was a reasonable question it was ignored...a truly deafening silence.

As for using something or deleting it. The equation is not so simple. I have deleted it for the Battery drain issue. And while I find the App fairly pathetic, it does fill a gap and is easier to navigate than RVParky. Together with some other apps it gives me a fairly comprehensive picture of what I am looking for.

But as a stand alone Go-To App...it needs lots of work. If the battery drain issue was being addressed I'd have kept the App. as it does fill a void in the information available.

And in my eternal optimism I keep hoping Good Sam will do SOMETHING that solves the problems with that Giant Horribly edited and composed Book...the App was my optimistic chance that that might have happened...how foolish of me to think so.
TinyoneRV
Explorer
Jun 06, 2016
4x4, Are you saying the app causes excess battery use just because its5 on your phone or when it's being used?
Lantley
Nomad
Jun 06, 2016
Old-Biscuit wrote:
I have an easier solution........delete the app

WHY continue using something that you don't like :H

Exactly it's just an app. The title of this thread is a bit over the top "A Deafening Silence" Really?
Old-Biscuit
Explorer III
Jun 06, 2016
I have an easier solution........delete the app

WHY continue using something that you don't like :H