Forum Discussion

jimjulieaz's avatar
jimjulieaz
Explorer
May 05, 2015

Apparently it's our turn! Assistance denied on the road!

Yesterday we experienced a major breakdown of our tow vehicle while traveling through North Carolina. When we smelled a strong odor of diesel in the cab we immediately pulled over. When I opened the...
Roadside Assistance
4X4Dodger's avatar
4X4Dodger
Explorer II
Jun 09, 2015
rockhillmanor wrote:
ScottG wrote:
..

We've got all the facts

. The customer was let down at the worst possible time.
...


No we do NOT.

I'll ask again to the OP.

WHY did they not send someone?
What REASON did they give you?

I find it highly unlikely that GS said "sorry not going to service you" and hang up without a reason.


He answered your questions in his original post please re read it.
He stated clearly that GS told him they could not locate someone to tow his vehicles.

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