Sometime back, maybe a month, I talked with a GS RS agent and asked my account be taken off auto pay (no way to do that on website). I was assured it was removed. Unfortunately I trusted the agent (my mistake) and did not record time date and name. Today I see I have been billed for another year against my wishes. I have been on hold for about 1/2 hour waiting to talk with an agent to try and reverse this. Go figure, all agents are busy, how convenient. I had decided I no longer wanted or needed GS RS, hence the request to not auto renew. This is shady at best and unethical but from what I read here this is SOP anymore for GS. Honestly I have no problem with the service, I just don't need or want it anymore. I would appreciate it if someone from GS RS would "reach out" to me and fix this.Lee

If it was paid via a credit card, notify your cardholder of a fraudulent charge and see if they will reverse it.

I agree with above. Your credit card company will hold payment and go back to GS and contest the charge.

Ever since someone came up with the idea to do auto-renewal it has fried my behind. Now before I sign up for anything, I read whether there is an automatic auto-renewal. If there is, I do one of two things. If I can, I'll call them and say I don't have a credit card and ask if I can send them a check. If I can't do that, I'll go buy a pre-paid Visa or MC card and put just enough money on the card to cover the cost of what I'm purchasing. That way when auto-renewal time comes, they get nothing. If I can't do either of those things, I don't need or want what they're selling. It's a pain in the neck but what happened to you happened to me with another service and it was months before I got the problem resolved. Never again!

Old school here.No auto payNo auto renewalWill you take check? answer-No. Thank you good by.Will you take check? answer- Yes. Check is on the way.C.B.

Autopay anyway! | Good Sam Community

Good_Sam_Care_T
Explorer
Mar 04, 2021
Hello,

I am closing this topic due to lack of activity. Thank you for your time and participating. Please feel free to open a new thread on this topic in the future if you wish.

Thank you,
Ella
Good Sam Care Team
Good_Sam_Care_T
Explorer
Mar 01, 2021
Hello rightlaneonly,

Thank you for your time, we apologize for the experience you have had with cancelling the auto renewal on your account. Please provide your Good Sam Roadside membership number in a private message. We will take care of this matter.

Thank you and have a good day.
Ella
Good Sam Customer Care Team
rightlaneonly
Explorer
Mar 01, 2021
Interesting, I ask for someone to "reach out" and help and get no response from GS. Another poster after me complains and someone "reaches out" right away. Choice of words I guess.
Anyway, I no longer need your help, after spending an eternity on hold I was able to talk with a live person who says they have reversed the charges.
Next step, cancel GS account then the CC.
By the way, I've been with you since 2004
OkieGene
Explorer
Mar 01, 2021
I've heard mention of a credit card that you can create a temporary one time only virtual number. No company or anyone ever sees your actual credit card number.

You create this virtual number one time use only for use with a specific vendor and specific one time purchase.

That's all I know about this, check it out and let us know.

EDIT: Looks like Capital One has this.
MDKMDK
Explorer
Mar 01, 2021
Your best option might be to cancel the credit card they're debiting. However, it's not always that simple.

https://www.helpwithmybank.gov/help-topics/credit-cards/payments/preauthorized-payments/preauthorized-closed-account.html

The multiple accounts/credit cards suggestion is a good one. I've been using it for years.
SAR_Tracker
Explorer
Mar 01, 2021
While somewhat on-topic, some advice I got from a CPA years ago was this: 2 cards - one for everyday purchases (gas, restaurant, groceries, etc), and a debit card from AN ENTIRELY DIFFERENT BANK, loaded with only a small amount, for online purchases. That way if the online card number gets hacked, or compromised somehow, the bad guys don't have access to your "main" accounts.
C_B_
Explorer
Mar 01, 2021
Old school here.

No auto pay
No auto renewal

Will you take check? answer-No. Thank you good by.

Will you take check? answer- Yes. Check is on the way.

C.B.
RobWNY
Explorer
Mar 01, 2021
Ever since someone came up with the idea to do auto-renewal it has fried my behind. Now before I sign up for anything, I read whether there is an automatic auto-renewal. If there is, I do one of two things. If I can, I'll call them and say I don't have a credit card and ask if I can send them a check. If I can't do that, I'll go buy a pre-paid Visa or MC card and put just enough money on the card to cover the cost of what I'm purchasing. That way when auto-renewal time comes, they get nothing. If I can't do either of those things, I don't need or want what they're selling. It's a pain in the neck but what happened to you happened to me with another service and it was months before I got the problem resolved. Never again!
BB_TX
Nomad
Mar 01, 2021
I agree with above. Your credit card company will hold payment and go back to GS and contest the charge.
azdryheat
Explorer
Mar 01, 2021
x2