On a trip to Fla. the hitch on my pickup broke that was towing my dinghy. It was totally gone and needed replacement. As we were not even 1/2 way there, I called the GS Roadside Assistance for help.They told me they would do nothing unless either vehicle needed towing.I was at least expecting them to guide me to a place near by that could repair or replace it for me. What kind of help should they have given me?

Think I would have had gs tow the dinghy to the closet trailer hitch retailer and I would have followed.

az99 wrote:On a trip to Fla. the hitch on my pickup broke that was towing my dinghy. It was totally gone and needed replacement. As we were not even 1/2 way there, I called the GS Roadside Assistance for help.They told me they would do nothing unless either vehicle needed towing.I was at least expecting them to guide me to a place near by that could repair or replace it for me. What kind of help should they have given me?What does your contract say that the services/circumstances provided are?

abc40kids wrote:Think I would have had gs tow the dinghy to the closet trailer hitch retailer and I would have followed.X2I was at least expecting them to guide me to a place near by that could repair or replace it for me.What kind of help should they have given me?GS ERS is not a referral company for parts, nor do they repair on the road other than replacing a tire. Should have requested a tow for the toad.

neither unit needed a tow. both were driveable. no tow needed.

darsben wrote:neither unit needed a tow. both were driveable. no tow needed.That's assuming the OP is towing a car behind an RV. From the post I don't think that's the case....On a trip to Fla. the hitch on my pickup broke that was towing my dinghy....So unless the op was towing a car behind his pickup he couldn't just drive the disabled "dinghy" away.Flat tire, breakdown, unable to tow because of broken part, disabled on side of the road = tow

Broken Hitch No Help From GS Roadside | Good Sam Community

23 Replies

rockhillmanor
Explorer II
Jun 04, 2015
abc40kids wrote:
Think I would have had gs tow the dinghy to the closet trailer hitch retailer and I would have followed.

X2

I was at least expecting them to guide me to a place near by that could repair or replace it for me.
What kind of help should they have given me?

GS ERS is not a referral company for parts, nor do they repair on the road other than replacing a tire. Should have requested a tow for the toad.
RandACampin
Explorer II
Jun 04, 2015
az99 wrote:
On a trip to Fla. the hitch on my pickup broke that was towing my dinghy. It was totally gone and needed replacement. As we were not even 1/2 way there, I called the GS Roadside Assistance for help.
They told me they would do nothing unless either vehicle needed towing.
I was at least expecting them to guide me to a place near by that could repair or replace it for me.

What kind of help should they have given me?

What does your contract say that the services/circumstances provided are?
abc40kids
Explorer
Jun 04, 2015
Think I would have had gs tow the dinghy to the closet trailer hitch retailer and I would have followed.

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Broken Hitch No Help From GS Roadside

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