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rkim's avatar
rkim
Explorer
Aug 11, 2017

Considering Good Sam's Extended Service Plan --Newbie

Newbie considering Good Sam's Extended Service Plan for newly purchased 2010 Roadtrek 170 Versatile.

Contract indicates that it covers only used/reconditioned parts, and that new parts would be an additional cost to me.

This concerns me and I am looking for feedback from more experienced folks.

Thank you.

Rebecca K.

9 Replies

  • Hello,

    I am closing this topic due to lack of activity. Thank you for your time and participating. Please feel free to open a new thread on this topic in the future if you wish.

    Thank you,
    Ella
    Good Sam Care Team
  • I got a lot out of all your messages, thank you for weighing in to help. It's great to be connected to such an experienced and knowledgeable group!! I look forward to knowing you!

    Rebecca K.
  • An "extended warranty" is really an insurance policy. For money you pay the provider, they promise to pay you for repairs for anything that fails that you insured with them. The problem is that these insurers know what fails and what doesn't and usually carefully word their policies to exclude common failures. In addition, these policies have massive profits for the seller and the underwriter, so much of the policy costs go to profits. That tells you how much they reserve for payouts for policy claims. The odds are not in your favor.

    Sure, something very expensive could fail and you could recover all your policy costs on one repair. But, you could buy a lottery ticket and win big, too. Many policies have significant hoops you have to jump through to recover any repair expense, and the Good Sam policy requires you use a Camping World location for maximum payouts. With all the problems they have, that is a big issue.

    The bottom line, read the actual policy, not the sales brochure, to understand what is covered and not covered. Then make up your own mind.
  • Newbie,

    Good Sam ESP does not allow the use of used parts for the repair or replacement of failed components. The Policy wording is:

    "Replacement will be made with like kind and quality to include rebuilt or remanufactured parts. Parts may be upgraded to “new” at owner’s expense."

    In practice, this means that we will replace an engine or transmission with a rebuild engine or transmission as long as that rebuilt meets the same standards as a new one ("like kind") For most other components, there are no rebuilt or remanufactured that meet the "Like kind" requirement, and therefore new components are authorized.

    If a policy holder insists on a new engine rather than a rebuilt that meets the same standards, they would be required to pay the difference in cost. And of course the rebuilt component is covered by ESP against failure going forward.
  • Save your money. Pay for the repairs you need. You will be money ahead.
  • Rkim, Don't bother. You will find that when you try to make a claim, they will work overtime to deny it. Read all the clauses they can use. Take it from one with experience.
  • rkim,

    Thank you for contacting Good Sam. More information regarding the Good Sam Extended Service Plan coverage can be found at the link below or you can contact a Good Sam agent at 1-888-787-7683.

    Good Sam Extended Service Plan

    Thanks,
    Stacy
    Good Sam Corporate Office

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