Difference as to where you bought it

To All,

Due to inactivity closing this thread at this time.

Thank you,

Mark
Rapid Response Team

Ozlander wrote:

wbwood wrote:
lol...went into CW yesterday to use the $10 coupon and while checking out, the clerk says, your Elite membership and roadside service is running out. I tell her no, that I have a lifetime membership and roadside until 2020. This was the first time they didn't argue with me.

It's a "Lifetime Membership" and it expires in 2020???


Does that mean you are going to expire in 2020 also?????

lol...no the Roadside expires in 2020. I didn't make that too clear.

Ozlander wrote:

wbwood wrote:
lol...went into CW yesterday to use the $10 coupon and while checking out, the clerk says, your Elite membership and roadside service is running out. I tell her no, that I have a lifetime membership and roadside until 2020. This was the first time they didn't argue with me.

It's a "Lifetime Membership" and it expires in 2020???


Does that mean you are going to expire in 2020 also?????

:B

wbwood wrote:
lol...went into CW yesterday to use the $10 coupon and while checking out, the clerk says, your Elite membership and roadside service is running out. I tell her no, that I have a lifetime membership and roadside until 2020. This was the first time they didn't argue with me.

It's a "Lifetime Membership" and it expires in 2020???


Does that mean you are going to expire in 2020 also?????

wbwood wrote:
lol...went into CW yesterday to use the $10 coupon and while checking out, the clerk says, your Elite membership and roadside service is running out. I tell her no, that I have a lifetime membership and roadside until 2020. This was the first time they didn't argue with me.

Just think how many customers have said Oh and just paid it to the cashier?. :(

Then add to that, the customers that fall victim to the fake renewal that comes in the mail and they just send their payment in without checking their expiration date. It's a real GS renewal notice they wouldn't lie right? :R

lol...went into CW yesterday to use the $10 coupon and while checking out, the clerk says, your Elite membership and roadside service is running out. I tell her no, that I have a lifetime membership and roadside until 2020. This was the first time they didn't argue with me.

wbwood wrote:

wbwood wrote:

Scott Blanc wrote:
I'd be happy to. There is very little difference between the two products in terms of coverage. The ESP sold at the Camping World dealerships has some advantages for those who are in the process of buying a new or used RV- the deductible is reduced to $50 per claim when the RV is returned to a Camping World store for repairs, and the cost of the plan can be financed in with the purchase of the RV.

The ESP sold directly from Good Sam is really designed for those who are not in the process of purchasing an RV from Camping World but either have an RV coming out of warranty, or purchased an RV on the private market. Since the price of the plan is typically not financed with the RV purchase, we offer monthly or quarterly payment plans and a selection of deductible levels to make the plan more affordable. It can also be renewed until your RV is up to 18 years old or reaches 150,000 miles.

Thanks....earlier this year we had an issue with our slide out upon arrival to a campground on a Friday afternoon. I called the main ESP number and was told that I needed a different department since I bought mine from the dealership. Why is that? I would think that one number should be all that I need to call. Shouldn't make a difference of where I purchased it through. Needless to say, your people on the phone were of no help as their initial response was for me to call roadside for a broken (stuck) slide out while I'm in a park. Their next idea was for me to call a mobile tech with no offering of who to call. Luckily I was able to get a number to a tech from a competing dealership and have him come get the slide back in.

It was fixed under warranty (ESP) when I got back home. But they people at my local CW wanted to give me **** about how the tech got it back in.

Why can't GS/CW have a "one stop shop" type of thing with their products? Have it where we have one card, with one account number,

with one phone number for us to call? I assume it's to not make it easy for the consumer and that they will eventually give up.

That's because then they couldn't CHARGE you to buy the GS membership card to view their website. You might subscribe to 4 of their different products but No GS Membership Membership Card you are banned from looking at their website. :R

wbwood wrote:

Scott Blanc wrote:
I'd be happy to. There is very little difference between the two products in terms of coverage. The ESP sold at the Camping World dealerships has some advantages for those who are in the process of buying a new or used RV- the deductible is reduced to $50 per claim when the RV is returned to a Camping World store for repairs, and the cost of the plan can be financed in with the purchase of the RV.

The ESP sold directly from Good Sam is really designed for those who are not in the process of purchasing an RV from Camping World but either have an RV coming out of warranty, or purchased an RV on the private market. Since the price of the plan is typically not financed with the RV purchase, we offer monthly or quarterly payment plans and a selection of deductible levels to make the plan more affordable. It can also be renewed until your RV is up to 18 years old or reaches 150,000 miles.

Thanks....earlier this year we had an issue with our slide out upon arrival to a campground on a Friday afternoon. I called the main ESP number and was told that I needed a different department since I bought mine from the dealership. Why is that? I would think that one number should be all that I need to call. Shouldn't make a difference of where I purchased it through. Needless to say, your people on the phone were of no help as their initial response was for me to call roadside for a broken (stuck) slide out while I'm in a park. Their next idea was for me to call a mobile tech with no offering of who to call. Luckily I was able to get a number to a tech from a competing dealership and have him come get the slide back in.

It was fixed under warranty (ESP) when I got back home. But they people at my local CW wanted to give me **** about how the tech got it back in.

Why can't GS/CW have a "one stop shop" type of thing with their products? Have it where we have one card, with one account number, with one phone number for us to call? I assume it's to not make it easy for the consumer and that they will eventually give up.

Don't forget this era. https://www.youtube.com/watch?v=bA7-Y7eqNw8 But i am sure this OPs photo is faked.

The two different programs are administered by two different companies. State Insurance regulations require that the direct to consumer ESP be insured and administered by a licensed insurance company, so the claims are handled directly by our insurer. The version sold through the dealerships is a traditional service contract, so the administrator is not required to have licensed adjustors on staff. Makes no difference to you as a consumer, but we have to do things a little bit differently on the back end for compliance reasons.

Best to keep a copy of your policy or service contract in your RV so you have the right contact information.