Disgusted and getting the total run around.
The day after Thanksgiving, my rig broke down in OH. I was on my way from CT to IN to see family. I knew no one in OH. The rig started to overheat without warning so all I could do was pull off the ro...
Forum Discussion
Did I miss something here? Good Sam is a roadside assistance service. If you breakdown, they tow your rig to the appropriate (nearest?) service point. Once they get you there, then it's on you to take it from there.
Good Sam did exactly what they are supposed to do. You chose to have your rig towed elsewhere and have it repaired by a non-Good Sam contracted repair facility.
Is GSam more than a breakdown service? Does GSam actually contract with the repair facility to fix your rig - much like a warranty? If not I'm confused where GSam screwed up?
Good Sam did exactly what they are supposed to do. You chose to have your rig towed elsewhere and have it repaired by a non-Good Sam contracted repair facility.
Is GSam more than a breakdown service? Does GSam actually contract with the repair facility to fix your rig - much like a warranty? If not I'm confused where GSam screwed up?
