ESP Covered 5th wheel disabled and stranded

If you give the Good Sam customer service group a call, they can assist with finding you a mobile mechanic that can help getting your slides retracted. The claims office is closed over the weekend, because as you have found, it is difficult to get any major repairs done over the weekend. Jim is right, you need to get authorization from the claims office before you do any major repairs, but if you can find help this weekend and the issue is minor, go ahead with the repairs and give us a call on Monday and we will reimburse your costs. If you need parts (likely) you will need to wait until Monday to complete the repairs.