Extended warentee repair locations

betsypupcdx wrote:
We bought our Thor from camping world and purchased the service plan. Our experience with the camping world service dept in Ocala Fl has not been good and we do NOT want to use them again.
Where else can we take our unit for generator problems and have our extended warentee possible cover some of the cost??
Does it have to be good Sam certified???
Thanks

I know its a drive for you but I have found the Winter Garden CW fairly competent and timely. Kissimmee is a waste of time.

Hello Sqdancecaller,

Thank you for sharing your valuable feedback, we are glad to hear things are up and running.
Please let us know if we can be of assistance in the future.
Have a good day.

Thank you,
Ella
Good Sam Care Team

We also had generator issues with our Thor unit purchased at CW along with the Exteded Warrentee. Took it in for repairs and long story short after them having it for over a month the repairs were finally done. Problem was they should not have even done anything it should have immediately been taken to an Onan repair location. Found this out when we picked it up. Thank goodness it is fixed and working fine. Check for repair location that is authorized by your generator manufacturer.

Hello betsypupcdx,

Thank you for your time and contacting Good Sam. Please call Assurant at 866-769-8097 and they can tell you places that will work with your Extended Service Plan. Also, any other Camping World location can assist you with issues you may be having.

Thank you,
Ella
Good Sam Care Team