Forum Discussion

nineoaks2004's avatar
nineoaks2004
Explorer
Jan 15, 2016

Flying J card

I am an Elite member and have had the Flying J card for quite some time now, however I still get 5 cent a gallon discount, how do I go about getting the 7 cent discount as per the Elite info? Is flying J supposed to issue us a new card reflecting the Elite Membership?

3 Replies

  • Hi nineoaks2004,
    I am so sorry for the inconvenience you are having with your Pilot Flying J card, please call this number for pilot flying J customer services tomorrow daytime, Phone: 855-478-7587 they will be more than happy to update your status for you, just tell them you are a Good Sam elite member now, that it will fix all the issues. Thank you for your membership with us.
  • Just to clarify. You are talking about the RV Plus Charge Card as opposed to the My Rewards Card? You are talking about gas discount as opposed to diesel discount?

    Why not call the number on the back of the card. I had the occasion to do that about an issue and found them to be polite and knowledgeable and resolved the issue with that one call.

    In your case, I'm sure they will need some verification from Good Sam that you are an elite member? By the way, has your membership status changed since you got the card. Mine did and they made the adjustment 2 months after the change.

    Tom

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