"Free" Trial

keithhelms wrote:

Executive wrote:
Personally, I'd like to know what Good Sam has done FOR him..he's received TWO replies from GS yet he continues to bash them. Why?:h:h..Dennis

Have I continued to bash them after receiving two replies? Other than replying to one posting, I don't think I've added anything since I got the replies. I'm happy that someone from the company at least stated they will look into it.

Don't worry about it...it may take us to beat a dead horse, but it takes an a$$ to beat us... ;)

Executive wrote:
Personally, I'd like to know what Good Sam has done FOR him..he's received TWO replies from GS yet he continues to bash them. Why?:h:h..Dennis

Have I continued to bash them after receiving two replies? Other than replying to one posting, I don't think I've added anything since I got the replies. I'm happy that someone from the company at least stated they will look into it.

rr2254545 wrote:

bcbouy wrote:
i can't believe some of you are siding with gsra on this.what they're doing is known as negative option billing and its mostly illegal up here.he has a right to be po'd,and he should be complaining as much as he can.

Either its illegal or not - can not be mostly illegal

we have several provinces and territories up here,some have different laws.get informed.

you're not the moderator,let it go.

4X4Dodger wrote:

Dog Folks wrote:

darsben wrote:
Okay we got it how many times re you going to post the same thing but in different words.

X2

Rule Violated: "You are not allowed to post the same message in multiple forums without permission from one of the Open Roads Forum moderators."

Rule Two violated:"You may post about problems you have with a product or organization, however the use of the forums to repeatedly attack them is strictly forbidden."

Where did all these "Hall Monitors" come from. Read what is written as the tag line to every one of these forums in this section:

"Ask Marcus if you have questions, concerns or praise about your Roadside Assistance membership."

"Concerns" polite term for complainants but for obvious reasons that word is not used.

This is precisely what this forum is set up for and it serves a valuable purpose for GSE.

In General: I am amazed at those who feel it necessary to act as apologists and defenders for a giant corporation who is clearly making a fair number of it's customers truly angry with it's policies and practices. GSE is certainly able to defend itself.

I am not a CW?GS apologist. MY POINT WAS; the question had been asked and discussed to death once already. HOW MANY TIMES DO we the users need to see the guy is mad? ONCE IS ENOUGH> just like junk mail gets tiresome so do multiple posts on the same subject by the same person. His first 2 posts are rants because he is mad. He has never made a positive contribution to the forum but has been leeching for years.
After his rant he will disappear again until he is mad at some other thing that happened to him.

Dog Folks wrote:

darsben wrote:
Okay we got it how many times re you going to post the same thing but in different words.

X2

Rule Violated: "You are not allowed to post the same message in multiple forums without permission from one of the Open Roads Forum moderators."

Rule Two violated:"You may post about problems you have with a product or organization, however the use of the forums to repeatedly attack them is strictly forbidden."

Where did all these "Hall Monitors" come from. Read what is written as the tag line to every one of these forums in this section:

"Ask Marcus if you have questions, concerns or praise about your Roadside Assistance membership."

"Concerns" polite term for complainants but for obvious reasons that word is not used.

This is precisely what this forum is set up for and it serves a valuable purpose for GSE.

In General: I am amazed at those who feel it necessary to act as apologists and defenders for a giant corporation who is clearly making a fair number of it's customers truly angry with it's policies and practices. GSE is certainly able to defend itself.

Good Sam Care Team wrote:
Good Evening Keithhelms,
I do apologize if you feel Good Sam was trying to be deceptive. I assure you that was never our intent. Our intent was to recognize your long standing membership and provide you with special trial access to one of our services. I understand that you did not have an opportunity to take advantage of our special offer. If you could send me a private message with your contact information we can discuss what possible options I have to make this right for you. Thank you...Rudy, Good Sam Response Team.

I think Keithhelms is right and GS is being decpetive. Just as they tried to be with me at CW on my inspection.

When are you guys (GS & CW) going to learn that your chosen words appear to be deceptive and lead to a deceptive course of action? Your words are not welcoming to GS members. GS members are not feeling appreciated. When you tell them they are late for paying for a bill on something they never asked for and when you tell someone in your stores that they need work done that doesn't need to be done. Why not tell your members something like was mentioned above about thank you for being a member. We hope you enjoyed the free trial we gave you back in January. If you would like to continue this service, then please feel free to take advantage of our special savings price to GS members....blah blah blah... And in your stores, rather than telling someone you have debris in your hot water heat er and it needs to be serviced (at 2 yrs old),....why not be truthful and say something like, we noticed there was dust, grass clippings and a wasp behind your hot water cover. We recommend that you clean it out and you might want to think about putting a bug screen over the vent to prevent wasps and other bugs from going in there. By the way, we sell them and they are on aisle. We also recommend having your hot water heater unit serviced every x amount of years. The service inccludes us doing this, this and this. No...you would rather just say dirt and debris in hot water heater. Needs service. Then you want to do it on a refrigerator. The AC (dirty air filter). etc....

Personally, I'd like to know what Good Sam has done FOR him..he's received TWO replies from GS yet he continues to bash them. Why?:h:h..Dennis

keithhelms wrote:

rr2254545 wrote:
Seems he signed up just to complain - happens often - I got the same mail just put it in the recycling bin - life is too short to have a fit over this

Guilty. I have been a lurker for many years, reading postings, but this was the first time I felt annoyed enough to sign up and post something. I will try and contribute some less complainy postings in the future.

I have seen responses telling me to just toss their mail in the trash, which is what I have been doing, and others saying it's my fault for not reading them. Perhaps I got bent out of shape over nothing, but when I get what looks like past due bill notices for stuff I didn't order, that tends to make my blood boil.

I suggest you read the rules of the forum before you post again. Become a good citizen.

Also head over to www.goodsam.com and sign in. Go to my account then to my email preferences. Uncheck all the boxes except for
Camping World Transactional Emails
Camping World Product Purchase Emails

your emails will decrease and so will snail mail junk

keithhelms wrote:

rr2254545 wrote:
Seems he signed up just to complain - happens often - I got the same mail just put it in the recycling bin - life is too short to have a fit over this

Guilty. I have been a lurker for many years, reading postings, but this was the first time I felt annoyed enough to sign up and post something. I will try and contribute some less complainy postings in the future.

I have seen responses telling me to just toss their mail in the trash, which is what I have been doing, and others saying it's my fault for not reading them. Perhaps I got bent out of shape over nothing, but when I get what looks like past due bill notices for stuff I didn't order, that tends to make my blood boil.

This post changes my opinion of you. Sorry I came down so hard. I will edit my previous posts. Hope things get better.