lamopar
May 03, 2013Explorer
Generator coverage in extended service
I bought a 2011 toy hauler in June 2012 used from a CW store. Recently the generator would not continue to run unless the start button was held down. The report was the drive belt was not spinning the generator. I was informed the drive belt is not covered in the warranty and I see that listed.
I spoke to the mechanic at the CW store doing the repairs and he informed me the mail seal in the generator had failed causing pre-mature failure of the belt which was broken and wrapped around the main shaft. I ask if that failure due to the oil leak was covered under my warranty and informed the seal also was not covered.
This just seems like a push to me not to cover the repair. If the generator was 10 years old I would not question this but it is less than 2 years old with 104 hours.
I spoke to the mechanic at the CW store doing the repairs and he informed me the mail seal in the generator had failed causing pre-mature failure of the belt which was broken and wrapped around the main shaft. I ask if that failure due to the oil leak was covered under my warranty and informed the seal also was not covered.
This just seems like a push to me not to cover the repair. If the generator was 10 years old I would not question this but it is less than 2 years old with 104 hours.