Good Sam Extended Service Plan Cancellation Refund
Good afternoon.
We purchased our Class C Motorhome (2018 Forest River Forester 2251S LE) from Camping World in Columbia, SC on 08/31/2021. At the time we agreed to and purchased the Extended Service Plan - see Service Agreement number 83522961 (total cost $7,882.00). On our return trip home with our motorhome purchase - unfortunately the spare tire came off our rig - luckily an accident did not occur. We advised the Sales Associate, Sales Manager and Finance Manager of the incident. My wife and I have been extremely upset over the incident. The people we dealt with at Columbia Camping World did not offer any assistance to rectify the spare tire loss. On Friday - 09/03/2021 we returned to Columbia Camping World and requested cancellation of the Extended Service Plan. The Finance Manager had us sign documents and stated we would receive copies via email. We have never received any copies. I called the Service Agreement Administrator as noted on the front page of the agreement (1-866-769-8097) and was advised the Service Agreement had been cancelled by Columbia Camping World and any refund would come from them. I have attempted to contact Columbia Camping World to inquire about the status of our refund, but have not received any response. Are you able to provide us with any assistance in this matter? Thank you.
Rexford Morse
Good Sam Club Member # 836371112
Good Sam Insurance Policy Number: 2013026648
We purchased our Class C Motorhome (2018 Forest River Forester 2251S LE) from Camping World in Columbia, SC on 08/31/2021. At the time we agreed to and purchased the Extended Service Plan - see Service Agreement number 83522961 (total cost $7,882.00). On our return trip home with our motorhome purchase - unfortunately the spare tire came off our rig - luckily an accident did not occur. We advised the Sales Associate, Sales Manager and Finance Manager of the incident. My wife and I have been extremely upset over the incident. The people we dealt with at Columbia Camping World did not offer any assistance to rectify the spare tire loss. On Friday - 09/03/2021 we returned to Columbia Camping World and requested cancellation of the Extended Service Plan. The Finance Manager had us sign documents and stated we would receive copies via email. We have never received any copies. I called the Service Agreement Administrator as noted on the front page of the agreement (1-866-769-8097) and was advised the Service Agreement had been cancelled by Columbia Camping World and any refund would come from them. I have attempted to contact Columbia Camping World to inquire about the status of our refund, but have not received any response. Are you able to provide us with any assistance in this matter? Thank you.
Rexford Morse
Good Sam Club Member # 836371112
Good Sam Insurance Policy Number: 2013026648
