Good Sam GMAC Insurance
Purchased Good Sam Insurance this for both car and motorhome. Requested car insurance in April to be put on storage insurance for the season and was quoted refund of 465.98. On May 17 received chec...
Forum Discussion
Good Sam Care Team wrote:
Hello sdrd2013,
Thank you for posting with your concerns. Please accept our most sincere apologies for the difficulties you experienced. I have forwarded this email to the Good Sam Insurance Agency’s resolution department for further investigation, and so a follow up can take place. We value your feedback and greatly appreciate that you took the time to make us aware of the situation and assure you that we will do all that we can to help resolve it to your satisfaction.
Wes Robinson
Marcus' Rapid Response Team
goodsamcs@goodsamfamily.com
Wow, Im new here and was just about to sign up with good SAM and put insurance on my first Camper that I just bought. I have 5 vehicles that are currently insured through progressive. Stories like this scare new customers away. I think Ill just call progressive and have them add my Camper to my policy. I dont want to end up like these folks. Companies need to understand that we the people really do read these reviews and take them to heart. They should hire competent help to take these calls, and take their customers seriously and not just treat them like a number. They may have just cheated this person out of a few bucks, But they also just lost a would be new customer. No hard feelings here, just a little pre maintenance.
