Good Sam RA Disappointment

I just this month learned to read my insurance policies. My Progressive RV policy has roadside assistance with some coverage of cost of repairs.
Next trip all the policies go with me.
Too soon old
Too late smart.

PS: I have been able to read since age 4, but I only just now applied that skill ti Insurance policy.

Hello slomark,

Thank you for post and my sincere apologies for the experience. I was able to locate your information and have requested that our team reach out to you. Thank you and have a good day!

Elizabeth
Marcus Rapid Response Team

slomark wrote:
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Leos Auto Repair & Towing

1605 673 4814
1232 Mount Rushmore Rd.
Custer, SD 57730
Tire Brands & Pricing


We sell around 40 diffrent brands of tires with tires in all price ranges. We strive to be a competitive local tire distributer with excellent customer service and quality products. We stand behind all of the products that we sell in the shop, and will be there to assist u with any issues or inconveniences if they should arise.

THEY are in Custer...SOUTH DAKOTA...YOU said you were in Custer WYOMING...:S:S:S.

I think westernrvparkowner hit a home run...Dennis

?
Leos Auto Repair & Towing

1605 673 4814
1232 Mount Rushmore Rd.
Custer, SD 57730
Tire Brands & Pricing


We sell around 40 diffrent brands of tires with tires in all price ranges. We strive to be a competitive local tire distributer with excellent customer service and quality products. We stand behind all of the products that we sell in the shop, and will be there to assist u with any issues or inconveniences if they should arise.

slomark wrote:
Leo's Tires are in Custer.

Walmart and Sears are in Rapid City, once I had a signal the task wasn't too hard.

Not arguing here, but Leo's is in Casper, not Custer...Dennis

Leo's Tires are in Custer.

Walmart and Sears are in Rapid City, once I had a signal the task wasn't too hard.

A google search for tire shops in Custer Wyoming produced ZERO results....that's most likely why GS couldn't find one open on Sunday..that said, they should have at least told you that....Dennis

Tough crowd indeed, there are some real intelligent and compassionate members on this forum.

The typo was my error, they were advised of Custer WY, thirty miles from Custer State Park.

Again, my error is ASSUMING that GS has the abilities to locate a tire store that is open on Sundays.

Yes, the tpms did activate.

Maybe the fact that there is no town called Custer, Wyoming slowed them down. I am familiar with Wyoming and the surrounding area and I wouldn't wager my life savings that you were close to Rapid City if you told me you were in Custer, Wyoming. While it is a good bet that you would be near Custer, South Dakota, you could also be near the Little Big Horn National Battlefield, which is informally known as Custer's Last Stand. Then there is a Custer in Montana, a Custer in Washington, Custer Counties in Idaho and Nebraska, the Custer State Park in South Dakota as well as the Custer National Forest, which covers millions of acres. Perhaps the old computer adage "garbage in, garbage out" contributed to your problems.

slomark wrote:
This past Saturday afternoon, after changing a blow-out thirty miles west of Custer WY, I called GS requesting assistance in locating a tire shop. There were unable to perform this simple task, once in the CG it took less than ten minutes on the smart phone. The following day, we drove thirty minutes to Rapid City and purchased the new tire at Wal Mart.

If GS can't do this, what can they do?

Tough crowd on this forum (sometimes).
Bet you can hardly wait to get back to SLO-town.
Just curious, did you have TPMS and did that (temp or pressure loss) alert you to an issue before the complete deflation? thanks and safe travels.