Good Sam Trip Planner - Can't Add Stops or Move Route

Question

I am unable to add stops to my route, nor can I move my route. When I click on my route, I do not get the little blue circle, only the white hand that moves the map. When I try to add a stop, it does nothing when I click on it. I've tried this in Chrome, Explorer, Firefox and Edge. Doesn't work on any of them. I've deleted the cookies, signed out, then back in and still nothing. How can I fix this? thanks

good_sam_care_t · Answer

Jim-L,Thank you for contacting Good Sam. I am sorry to hear about the issues you are having with the Good Sam Trip Planner. Please send a private message with your phone number for assistance.Thanks,StacyGood Sam Care Team

jim-l · Answer

To whom do I address the private message to?

2chiefsrus · Answer

click on Good Sam RV Club Member on the left and a drop down list of choices will appear.  Click on Send Private Message.

gbopp · Answer

2chiefsRus wrote:click on Good Sam RV Club Member on the left and a drop down list of choices will appear.  Click on Send Private Message.Do you mean click on Good Sam Care Team  in the Administrator's post to send a Private Message?

bob213 · Answer

Yes.

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Good Sam Trip Planner - Can't Add Stops or Move Route

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