Great Service today

Question

Ready to pull out, checking tires on mh. I could not get a reading with 3 different gauges on passenger side inner dually.  Finally called GSERS.  The company they contacted brought a new tire just in case.  I was on hold maybe 5 minutes to start with, young lady called me twice and start to finish was 2 hours at the most.  My tire actually had a chunk out of it, could not readily be seen until first tire was pulled off.  Road hazard of some type.  Kudos to Good Sam and the provider they sent.

craig7h · Answer

Thanks, its great to hear when GSRA comes through.

edatlanta · Answer

A positive comment for a change.  Great.

pastorcharlie · Answer

I talked with a customer service representative of GSERS yesterday and she repeated twice that they were going through a major overhaul of the service.Stay tuned for coming attractions:    :B

ladyrver · Answer

After reading all the negative comments about GS, I was hesitant to call them.
But, having had the ERS for eons of years, and I did have a major problem (to me)
I decided to call them. I was pleasantly surprised with the excellent quality of service not only from GS, but from Geiger Tire out of Zephyrhills, who came out.

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Great Service today

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