Forum Discussion

TugCE's avatar
TugCE
Explorer
Apr 29, 2017

GS / Fuel Card

I posted just over a month ago about needing a new / replacement card (original post closed by moderator).

My original post was on 3-26 I believe and as of today, I have not received a new card.

So, can you please contact me and let me know f a card was sent out and lost or has it not been processed yet.

Thanks.

Jim aka TugCe.

5 Replies

  • Hello,

    I am going to close this topic due to lack of activity. Thank you for your time and participating. Feel free to open a new thread on this topic in the future.

    Thanks,
    Stacy
    Good Sam Care Team
  • Good Sam Care Team wrote:
    Hello TugCE,

    Thank you for your follow up message. The cards were ordered on 3/28/2016.
    I apologize you have not received them. I will look into what could have caused the delay.

    Thank you,
    Ella
    Good Sam Care Team


    Thanks Ella, I look forward to hearing from you.
  • Hello TugCE,

    Thank you for your follow up message. The cards were ordered on 3/28/2016.
    I apologize you have not received them. I will look into what could have caused the delay.

    Thank you,
    Ella
    Good Sam Care Team
  • TugCE wrote:

    So, can you please contact me and let me know f a card was sent out and lost or has it not been processed yet.


    This is a public forum, Jim.
    It is NOT a direct line to anybody at GS or CW most of the time.

    Assuming this is the ONLY place that you made that request, you likely will be waiting FOREVER.

    You need to contact them directly.
  • TugCE wrote:
    I posted just over a month ago about needing a new / replacement card (original post closed by moderator).


    So, can you please contact me and let me know f a card was sent out and lost or has it not been processed yet.



    Jim aka TugCe.


    Just call Good Sam customer service.

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