Thank you for your post, milo. I apologize if any of the Good Sam mail processes have caused you inconvenience. Our members range from weekend warriors to snowbirds to full-timers, and our intent is to ensure that all members have the opportunity to renew prior to membership expiration. We offer an automatic renewal option that doesn't trigger renewal notices. Instead, members receive a postcard advising that their credit card has been charged. To adjust your communications preferences, you can call Member Services at 1.800.601.2850, or go to www.goodsamroadside.com. Thank you for your membership, Frank