Forum Discussion

rjchristensen's avatar
rjchristensen
Explorer
Jul 06, 2017

Is not "Lock Out" covered under the basic coverage???

Yesterday my daughter calls from 2oo miles away (she was at the oregon coast and we live in Central Oregon) to tell us she locked her keys in the car. I had to remind her that she was covered by "Good...
Roadside Assistance
Good_Sam_Care_T's avatar
Good_Sam_Care_T
Explorer II
Jul 06, 2017
Good Evening rjchristensen,

We would like to look into this further with you. Can you please send us a private message with your contact information, membership number, and if you still have the phone number the person was calling from. We will escalate this information to out executive offices and we can look into this for you and follow up.

Thank you...Rudy

About Customer Support

Our Customer Service team is available to assist you any time between 6am-10pm MST. Ask a question about your account, recent order, and more.2,675 PostsLatest Activity: Oct 07, 2025